2020 Year in Review – A Year to Remember!
2020 crushed all expectations for us at OfficeRnD! We came out of it bigger, stronger, and determined more than ever to make flexible working the way of working!
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Miro is an experienced software engineer, product manager, entrepreneur, and blogger. In 2015 he co-founded OfficeRnD - a coworking and flexible workspace management platform. As a CEO at OfifceRnD, he helped grow the company from an idea to being one of the world's most popular coworking management software platforms. He's a big fan of flexible working and is dedicated to Make Coworking the Way of Working.
2020 crushed all expectations for us at OfficeRnD! We came out of it bigger, stronger, and determined more than ever to make flexible working the way of working!
Our main concern, now and always, is serving and supporting our customers. And even during these challenging times we haven’t changed our focus. To help our customers and the industry stay strong we released tens of knowledge resources, revamped our product and planned improvements, and new features to support the flexible working evolution.
Coworking 3.0 is the ultimate workspace service of the digital age! The new wave of spaces will provide better facilities in the form of more space through better capacity planning and high-quality fresh air. Coworking 3.0 offers more business and virtual services to satisfy the need of the business community. They also provide deeper work-life integration. Coworking 3.0 is more technologically advanced, efficient, automated, and cost-effective.
The answer is yes, and no because it depends. Read the post to learn what to consider to make the right decision, maintain relatively steady revenue and strong relationship with your coworking members during (and after) COVID-19.
As the coronavirus crisis is developing faster than anyone anticipated, we at OfficeRnD are actively thinking about how we can assist you, our customers, in these challenging times. The following post outlines our assumptions about the type of challenges you’ll face in the upcoming months and how our product can help you deal with them.
In 2019, we raised $3m to make flexible working the way of working. We released 30 major updates, resolving 1000+ items. We served an amazing 100 000 workspace members and grew our awesome team from 27 to 52.
We’re thrilled to announce that we raised $3 million to speed up our growth and redefine the workspace as we know it. We will use the investment to take the user experience, the functionality depth of our products and the services we provide to a new level. Curious to learn the details? Check this post out!
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Before you decide to go that path of building your own coworking software, start by asking yourself these hard questions: Why do you want to build it? Can you build it? Can you support and maintain it? Unless you are genuinely a ‘tech’ company you should almost always buy rather than build. Read the post to find out why.
Making flexible working the way of working has always been our main goal. How do we help that vision come true? Read our blog post to find out!
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Set up the system on your own, following our detailed video guide. We will send you a step-by-step daily email with video tutorials on how to configure OfficeRnD. Once you аre ready, we will put you in contact with an onboarding specialist for up to 2 hours of Q&A sessions, where you can ask questions and verify your setup.
Take advantage of this 6-hour dedicated onboarding process during which our team helps you set OfficeRnD up following best practices. We will start with a short kick-off session to discuss your current processes, timelines, integrations and outline a step-by-step plan to ensure the smooth adoption of the system on your end. Our Onboarding Specialists will make the most effective use of your time together working to empower you to take full advantage of the system capabilities on your own.
This onboarding package is best for multi-location teams with complicated workflows. We will start with a short kick-off session to discuss your current processes, timelines, integrations and outline a step-by-step plan to ensure the smooth adoption of the system on your end. Our Onboarding Specialists will make the most effective use of your time together working to empower you to take full advantage of the system capabilities and reporting tools on your own.
Get familiar with the essentials in the Basic Support Package.
Get familiar with the essentials in the Standard Support Package.
Get familiar with the essentials in the Premium Support Package.
Get direct access to one of our lead support specialists and book up to 4 hours of screen-sharing calls per month with them.
We will cover the basic CRM functionalities OfficeRnD supports. We will show you how to create, update and delete companies, members and opportunities. We will show you how to create custom properties to better describe them. We’ll demonstrate how to create memberships for members, change their status and invite them on the members portal.
We will cover all billing options available in OfficeRnD. We will show you how to create tax rates and revenue accounts, how will they be applied on invoices and what discounting options the system provides. We will demonstrate how to create invoices and manually run the bill run. We will also together review the billing settings in the system and automate the billing operations.
We will show you how to create meeting rooms and configure their pricing options, booking and cancellation policies. We will cover how to create booking credits – hourly and value-based. We will demonstrate how to make a booking and how to review its corresponding fee.
We will go over what a contract is, what are its building blocks, and what types of contracts OfficeRnD provides. We will show you how to create contracts, how to sign and how-to terminate them. We will also discuss the lifecycle of each contract.
We will show you the default resource types available in OfficeRnD. We will cover how they can be edited and when should you create custom resource types. We will demonstrate how to assign memberships on the floorplan and how to accommodate floorplan changes.
We will cover how to collaborate with members via the members portal and the mobile app. We will show you how to create posts and events. We will demonstrate how to upload information about benefits and different how-to guides on the members portal. We will also go through integrations that power up collaboration with members.
We will cover the billing reports available in the system. We will show you how to use each one and dive deeper into the data it exposes.
We will cover the occupancy and utilization reports available in the system. We will show you how to use each one and dive deeper into the data it exposes.
Set up the system on your own, following our detailed video guide. We will send you a step-by-step daily email with video tutorials on how to configure OfficeRnD. Once you аre ready, we will put you in contact with an onboarding specialist for up to 2 hours of Q&A sessions, where you can ask questions and verify your setup.
Take advantage of this 6-hour dedicated onboarding process during which our team helps you set OfficeRnD up following best practices. We will start with a short kick-off session to discuss your current processes, timelines, integrations and outline a step-by-step plan to ensure the smooth adoption of the system on your end. Our Onboarding Specialists will make the most effective use of your time together working to empower you to take full advantage of the system capabilities on your own.
This onboarding package is best for multi-location teams with complicated workflows. We will start with a short kick-off session to discuss your current processes, timelines, integrations and outline a step-by-step plan to ensure the smooth adoption of the system on your end. Our Onboarding Specialists will make the most effective use of your time together working to empower you to take full advantage of the system capabilities and reporting tools on your own.
Get familiar with the essentials in the Basic Support Package.
Get familiar with the essentials in the Standard Support Package.
Get familiar with the essentials in the Premium Support Package.
Get direct access to one of our lead support specialists and book up to 4 hours of screen-sharing calls per month with them.
We will cover the basic CRM functionalities OfficeRnD supports. We will show you how to create, update and delete companies, members and opportunities. We will show you how to create custom properties to better describe them. We’ll demonstrate how to create memberships for members, change their status and invite them on the members portal.
We will cover all billing options available in OfficeRnD. We will show you how to create tax rates and revenue accounts, how will they be applied on invoices and what discounting options the system provides. We will demonstrate how to create invoices and manually run the bill run. We will also together review the billing settings in the system and automate the billing operations.
We will show you how to create meeting rooms and configure their pricing options, booking and cancellation policies. We will cover how to create booking credits – hourly and value-based. We will demonstrate how to make a booking and how to review its corresponding fee.
We will go over what a contract is, what are its building blocks, and what types of contracts OfficeRnD provides. We will show you how to create contracts, how to sign and how-to terminate them. We will also discuss the lifecycle of each contract.
We will show you the default resource types available in OfficeRnD. We will cover how they can be edited and when should you create custom resource types. We will demonstrate how to assign memberships on the floorplan and how to accommodate floorplan changes.
We will cover how to collaborate with members via the members portal and the mobile app. We will show you how to create posts and events. We will demonstrate how to upload information about benefits and different how-to guides on the members portal. We will also go through integrations that power up collaboration with members.
We will cover the billing reports available in the system. We will show you how to use each one and dive deeper into the data it exposes.
We will cover the occupancy and utilization reports available in the system. We will show you how to use each one and dive deeper into the data it exposes.
Book a 30-minute demo with an OfficeRnD specialist
Plan Overview | |||
What's included? | 100 members 1 location | 200 members 2 locations | tailor-made plan to match your business needs |
Additional members | Add-on ![]() | Add-on ![]() | |
Additional locations | Add-on ![]() | ||
Members limit | 200 members | 500 members | custom |
Locations limit | 1 location | 4 locations | custom |
Contracts and memberships | |||
Membership management | ✔ | ✔ | ✔ |
Full-range contract types | ✔ | ✔ | ✔ |
Customizable contract templates | ✔ | ✔ | ✔ |
Contract lifecycle management | ✔ | ✔ | ✔ |
Configurable stepped deals | ✔ | ✔ | ✔ |
Contract approval workflow | ✔ | ✔ | ✔ |
Billing and payments | |||
Custom recurring and one-off plans | ✔ | ✔ | ✔ |
Automatic billing and invoicing | ✔ | ✔ | ✔ |
Payment gateway integrations | ✔ | ✔ | ✔ |
Deep integration with Xero and Quickbooks | ✔ | ✔ | ✔ |
Meeting room bookings | |||
Meeting room inventory and pricing management | ✔ | ✔ | ✔ |
Allocate hourly or monetary credits to memberships | ✔ | ✔ | ✔ |
Set rules for meeting room bookings and cancelations | ✔ | ✔ | ✔ |
Public meeting room booking portal | ✔ | ✔ | ✔ |
Member apps | |||
OfficeRnD Members (mobile app) | ✔ | ✔ | ✔ |
OfficeRnD Members (web portal) | ✔ | ✔ | ✔ |
OfficeRnD Members (branded apps) + push notifications ![]() | Add-on | Add-on | ✔ |
OfficeRnD Rooms | ✔ | ✔ | ✔ |
OfficeRnD Reception ![]() | Add-on | ✔ | ✔ |
Reporting and analytics | |||
Revenue report | ✔ | ✔ | ✔ |
Occupancy report | ✔ | ✔ | ✔ |
Invoices and ballance | ✔ | ✔ | ✔ |
Space growth | ✔ | ✔ | ✔ |
Check-ins | ✔ | ✔ | ✔ |
Lead and member management | |||
Member and company accounts | ✔ | ✔ | ✔ |
Leads and opportunities | ✔ | ✔ | ✔ |
Guest management | ✔ | ✔ | ✔ |
Issue tracking | ✔ | ✔ | ✔ |
Occupancy and resources | |||
Interactive floor plans | ✔ | ✔ | ✔ |
Visual resource management | ✔ | ✔ | ✔ |
Occupancy dashboards | ✔ | ✔ | ✔ |
Utilization reports | ✔ | ✔ | ✔ |
Custom resources | ✔ | ✔ | ✔ |
Integrations | |||
Accounting | |||
Xero | ✔ | ✔ | ✔ |
QuickBooks | ✔ | ✔ | ✔ |
Payment | |||
Stripe | ✔ | ✔ | ✔ |
GoCardless | ✔ | ✔ | ✔ |
Paypal | ✔ | ✔ | ✔ |
Authorize.net | Add-on | ✔ | ✔ |
Braintree | ✔ | ✔ | |
Forte | ✔ | ✔ | |
Placepay | ✔ | ✔ | |
Ezidebit | ✔ | ✔ | |
Omise | ✔ | ✔ | |
Bottomline | ✔ | ✔ | |
WorldPay | ✔ | ✔ | |
CardConnect | ✔ | ✔ | |
PayDock | ✔ | ✔ | |
Door Access | |||
Salto KS | ✔ | ✔ | ✔ |
Salto ProAccess ![]() | Add-on | Add-on | ✔ |
KISI | ✔ | ✔ | ✔ |
Brivo | ✔ | ✔ | ✔ |
Printing | |||
ezeep | ✔ | ✔ | ✔ |
WiFi Network / Check-in | |||
Medusa WiFi | ✔ | ✔ | ✔ |
MikroTik | ✔ | ✔ | ✔ |
Aruba | ✔ | ✔ | ✔ |
Iron Wifi | ✔ | ✔ | ✔ |
Cisco Meraki | ✔ | ✔ | ✔ |
CRM | |||
HubSpot CRM | ✔ | ✔ | ✔ |
Capsule | ✔ | ✔ | ✔ |
Rialto | ✔ | ✔ | ✔ |
Collaboration & Community | |||
Slack | ✔ | ✔ | ✔ |
Google Calendar | ✔ | ✔ | ✔ |
Zapier | ✔ | ✔ | ✔ |
Included.co | ✔ | ✔ | ✔ |
Electronic Signatures | |||
HelloSign | ✔ | ✔ | ✔ |
*additional charges per eSignature | *additional charges per eSignature | *additional charges per eSignature | |
Security & Extensibility | |||
Single sign-on (SSO) ![]() | Add-on | ✔ | |
Webhooks ![]() | Add-on | ✔ | |
API access ![]() | ✔ | ||
Test environment ![]() | Add-on | ✔ | |
Customer Success & Support | |||
Standard | ✔ | ✔ | |
Premium | Add-on | Add-on | |
Ultimate | Add-on | Add-on | ✔ |
Dedicated Customer Success Manager | ✔ |
During Your Onboarding Period | |||
Dedicated Onboarding Specialist | ✔ | ✔ | |
Onboarding Calls and/or Training Sessions | 2 hours | 3 hours/month | 5 hours/month |
After Your Onboarding Period | |||
Access to Documentation Portal and Resources | ✔ | ✔ | ✔ |
Email & Chat Support ![]() | ✔ | ✔ | ✔ |
Priority Case Handling | ✔ | ✔ | |
Dedicated Support Specialist | ✔ | ||
Dedicated Q&A Support Sessions | 2 hours/month | 4 hours/month | |
Support Response Time | |||
Critical | 4h | 2h | 1h |
Restricted Operations | 24h | 12h | 8h |
Normal Severity | 24h | 20h | 10h |