2020 was not the year we all at OfficeRnD expected! It was not the year we all anticipated!

This was a year when it felt like history was unfolding in real-time. Such turbulence is rarely pleasant to live through – we crave normality and a predictable pace of progress, and above all, we crave a sense of control over that progress.

The Covid-19 pandemic is a Black Swan event that redefined the world and will have an effect on every aspect of our lives for decades to come.

The speed of change in the real estate sector shifted gears and the adoption of new technologies and changing business models will happen in a much shorter period.

The world can no longer go back to long term leases, that’s for sure. The tenant-landlord relationship is changing faster than ever. Companies demand high-quality workspace service on flexible terms and no one can argue that anymore. In fact, many companies started asking the most fundamental question like, do we need an office at all? What is the future of office space?

Let’s go back to the basics and think about that for a moment.

Do we really?

Yes and No!

The future of the workspace

We don’t need a traditional static office in a crowded building.

Instead, we need an exciting, engaging space where we can meet and collaborate with our colleagues to make things happen, to bring new products to life faster! We need a flexible working space powered by professional, reliable workspace service providers! We need Coworking 3.0 that offers even more flexibility to big and small companies, whenever and wherever they need it.


But successfully managing and operating a flexible workspace in a profitable way is very hard. 2020 was a particularly hard year for most operators of flex space.

In fact, the COVID-19 pandemic is the perfect storm for our industry. Although things may look very dark at the moment, the skies on the horizon, post-pandemic are clearer than ever.

It’s darkest just before dawn! The demand and the adoption of flexible working models will rapidly hit new highs and it will come really fast. The question is, are you ready for that growth? Do you have the right tech and operational foundations to scale your businesses?

In 2020 we invested heavily in R&D to take our product and services to a whole new level. We kept pushing as hard as we can, and some more, to make OfficeRhD the best technology to run a flex space!

By adopting our products, you can significantly reduce the management costs and dramatically improve the digital experience of your members and tenants. Using OfficeRnD products and services can lay the foundation of growth!

What 2020 meant for OfficeRnD

In 2020 we kept growing faster than we thought is physically possible. We’ve doubled our business, we’ve added more than 300 new brands to our awesome customers’ list.

We successfully launched a new product line to manage your visitors and mail and released completely new member-facing tools. We released 160+ new versions (yep, that’s a new release every other day!) of the platform.

Our platform and team are serving more than 200 000 awesome members in 50+ countries. In fact, we’ve got more than 15 000 managers logging into the OfficeRnD platform from 114 countries. To better serve our growing customer needs, our team grew from 50 to 70+ people across Sofia, London, and Atlanta.

We’re also on our way to become a thought leader in our industry – growing rapidly in our communities across social networks and doubling our readers.

Our growth plans for 2021 are well, scary, and exciting! But we will talk more about that soon.

Team that delivers

In order to provide a great software solution, you have to start with a great team. And we have the best team here! We care about each other, we care about the industry and we care about our customers.

The OfficeRnD team is willing to sacrifice long hours of hard work in order to provide world-class service and great software. Something that is key and is the ethos of the coworking hospitality.

In 2020, 29 amazing people joined our team to support our growing coworking community. Thank you, all for making it such an amazing year. You are the best!

During the summer, when things were more normal, we managed to organize the very first OfficeRnD Hack Week – a week-long, time-bending, code-crushing event where we all gathered together to develop something new and awesome! As a result, 6 ideas were developed and already found their ways to customers!

officernd 2020

Solution that works

Having a great team and vision working in an amazing industry were the key factors in driving OfficeRnD to grow super fast.

  • We released our brand new and improved Mobile and Web Member Apps for Coworking and Flex Spaces.
  • When the first COVID-19 lockdowns started we introduced many features to answer the new needs, some of which: Video Rooms in the Member Portal which helped communities remain close, new member messaging options, and new invoice discounts options.
  • We improved our billing with many features, some of which were the Billing Lock Date and advanced document numbering options.
  • We made it even easier to keep you members informed with Push Notifications in the Premium Apps
  • The new Global Search became the new favorite tool of all admins with a bang.
  • We made it easier than ever to renew contracts with just a single click.
  • We revamped the public member tools: Signup, Booking Page and Login Page.
  • And we never stopped adding more and more to our Member Experience tools and we introduced the new Reception App.
  • Webhooks and SSO were both introduced, and both made the life of many organizations keeping a large ecosystem of technology much easier

What comes next

Although we accomplished a lot and we had the best intentions to build the perfect solution for flexible workspaces in a year we still couldn’t catch up with our ambition. We’re looking forward to 2021 more excited than ever. There’s so much more to do!

With your help, we will make flexible working the way of working! Together, we can make our industry more profitable and successful. We can make a more social, more mobile, more user-friendly experience for your workspace members and tenants, more automated and integrated for your staff, and more data-driven for your stakeholders.

Curious about our plans for 2021? Check out the 2021 OfficeRnD Roadmap.

Happy Holidays to all our friends in the flexible workspace community! Stay well and healthy!

May 2021 be the best year for the flex space industry!

Miro Miroslavov
CEO and Co-founder of OfficeRnD
Miro Miroslavov is a software engineer turned into a tech entrepreneur. In 2015 he co-founded OfficeRnD - a leading flex space and hybrid work management platform. As a CEO at OfficeRnD, he grew the company from inception to a leading software vendor that serves thousands of customers worldwide. He is a big fan of flexible working and is on a mission to "Making Flexible Working the Way of Working".