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IT Admin

Sofia, Bulgaria

About us

We started OfficeRnD becauseΒ we believe that workspaces could be something more – platforms that help you focus on your work, give you access to knowledge you didn’t have before and connect you to like-minded professionals. Because of that, every day we strive to help flexible workspaces – the champions of the future of work, deliver amazing experience to their customers, more power to their brand, and sustainable growth to their business. We are powering the workspace transformation through technology!

OfficeRnD is a SaaS platform helping our clients maximize productivity and improve members experience. We’re a high-growth international startup and since we started in 2015 we grew the team to 70+ people in 3 international offices and built a loyal customer base of over 1000+ spaces in 35 countries who love what we do.

About the role

We are looking for an IT Admin professional to join our team in Sofia. You will play an integral role in access management and will be responsible to ensure company systems and integrations between systems are securely configured, handling day-to-day support, and IT operations within the company. You will collaborate with all team members and have exposure to different aspects of the business. This role will report to and work closely with the CTO.

What you’ll do:

  • Installing, upgrading, and configuring new hardware and software to meet company objectives
  • Understand and follow industry best practices and standards
  • Supporting the onboarding process of new team members in 4 countries, 3 continents, including provisioning equipment and workstation setup
  • Be on the front lines to provide technical support for Windows PC, MacBooks, iOS, and Android devices
  • Provisioning/deprovisioning accounts in our SaaS App portfolio
  • Advise on any technical issues which may occur on employee workstations
  • Perform hands-on work as needed (end user support, troubleshooting, HW/SW installs, upgrades, IT projects)
  • Keep track of all IT inventory and enforce asset tracking and device management globally
  • Automate Help Desk workflows
  • Creating new and maintain existing procedures in compliance with ISO standards
  • Monitor and maintain security and integrity standards and controls
  • Initiate and execute IT projects and tasks as required
  • Communicate and work with our HR and Operations team on a day to day operations as required

What you need to succeed:

  • University diploma or certification program focused on Information Technology/Information Systems/Information Security
  • Broad understanding of a range of technologies and practical knowledge of information security
  • Experience troubleshooting/resolving operating system malfunctions and performance issues
  • Ability to provide world-class customer service with excellent communication and tact
  • Excellent verbal and written English
  • Demonstrated ability to adapt to new technologies and learn quickly
  • The following experience would be an advantage, but is not required:
  • Supporting user base in a corporate environment (end user support, troubleshooting, HW/SW installs, upgrades, IT/Helpdesk projects)
  • Experience managing cloud SAAS products (Google Apps, SSO, Slack, SFDC, Meraki, Namely, etc.)
  • Supporting enterprise infrastructure in a fast-paced environment

What we offer in return:

Π’he opportunity to join a talented team in one of the best-funded startups in the country, and also enjoy:

  • Social benefits package including additional health insurance incl. dental care.
  • Co-funded MultiSport card
  • An extra day off for your birthday
  • 25 days off, after your first year with us
  • Full remuneration of your first 3 days of sick leave
  • A one-time BGN 300 home-office bonus upon sign-in. This can go towards furnishing the home office better and more ergonomically, peripherals, stationary, coffee machine, etc.
  • Generous remote work
  • A fantastic work hard/play hard start-up environment
  • Opportunity to work in Bulgaria’s top tech incubator/coworking space – Campus X
Sounds interesting? Hit the APPLY button or simply send us your CV at hr@officernd.com
Apply

Making flexible working the way of working

Making flexible working the way of working has always been our main goal.

We started OfficeRnD because we believe that workspaces could be something more – platforms that help you focus on your work, give you access to knowledge you didn’t have before and connect you to like-minded professionals.

Because of that, every day we strive to help flexible workspaces – the champions of the future of work, deliver amazing experienceΒ to their customers, more power to their brand, and sustainable growth to their business.

  • 4

    Global Offices

  • 2000+

    Spaces Trust Us

  • $15M

    FundingΒ 

  • 100+

    Teammates

Miroslav Miroslavov

CEO & Co-founder

We build our tech and our team to help you run the world’s best workplace; delivering amazing experience to your customers, more power to your brand, and sustainable growth to your business.