Making coworking the way of working has been our goal from day one. We started OfficeRnD because we believe that workspaces could be something more – platforms that help you focus on your work, give you access to knowledge and connect you to like-minded professionals. Because of that, every day we strive to help our clients deliver better experiences to their customers, more power to their brand, and sustainable growth to their business. We are powering the workspace transformation through technology!
OfficeRnD is a SaaS platform helping our clients maximize productivity and improve members’ experience. We’re a high-growth international startup and since we started in 2015 we grew the team to 90+ people in 3 international offices and built a loyal customer base of over 1000+ spaces in 35 countries who love what we do.
As a Technical Support Lead of the night shift team you would work closely with our Support Manager to ensure we are providing world-class service to our clients. Your focus would be on supervising and leading the night shift team, and working with clients. You’ll handle escalations from customers, provide solutions to critical incidents and ensure the high quality and timeliness of our support service. As a leader on the team, you would monitor and support each member in their activities, provide guidance and training on improving services and skills, and create a culture of continuous improvement and learning.
This is a night-shifts position with up to 4 night shifts a week. The duration of the shift is 8 hours (includes 1 hour break), starting varies between 7 PM and 11 PM.
In order to collaborate with our dayshift support, development and product teams, you would also cover up to 4 day shifts on a monthly basis.
Your first 2 – 4 weeks of training would be day-shift. Once you are comfortable with the product, and process, you will join the night shift team.
Making flexible working the way of working has always been our main goal.
We started OfficeRnD because we believe that workspaces could be something more – platforms that help you focus on your work, give you access to knowledge you didn’t have before and connect you to like-minded professionals.
Because of that, every day we strive to help flexible workspaces – the champions of the future of work, deliver amazing experience to their customers, more power to their brand, and sustainable growth to their business.
Spaces Trust Us
We build our tech and our team to help you run the world’s best workplace; delivering amazing experience to your customers, more power to your brand, and sustainable growth to your business.