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OfficeRnD Flex 2022 Roadmap: Driving Revenue and Flexibility for Operators

This month, weโ€™re doing something different with the FlexIndex โ€” weโ€™re making the index and the data for all 5 of its components more widely available for the global flex space community.

Weโ€™ll talk more about this change at the end of this post, but first, letโ€™s see how the flex space industry performed in January 2022.

FlexIndex Overview

The expected post-holiday recovery didnโ€™t occur, as the FlexIndex remained stable through January.

FlexIndex Jan 2022

Static Desk Occupancy also remained stable, while RevPAW continued its steady improvement. However, the main reason for the stagnation of the FlexIndex is the decrease in โ€˜Average Booking Duration per Paid Meeting Spaceโ€™ and as a result โ€” the negative impact on โ€˜Booking Revenue per Paid Meeting Spaceโ€™. Both KPIs have had a key role in the recovery process since the start of 2021. At the same time, the third booking KPI โ€” โ€˜Bookings per Meeting Spaceโ€™ โ€” is recovering well, as youโ€™ll see in a bit.

The increasing share of free bookings (starting in January 2021) also explains the dynamic of the booking KPIs.

Free Bookings FlexIndex

If this trend continues during the upcoming months, the index could remain stable without reaching the 2019 benchmark.

The 5 FlexIndex Components (KPIs)

Hereโ€™s a breakdown of the 5 FlexIndex components in January 2022:

1. Static Desk Occupancy remained stable, finishing the month at ~2.5% below the 2019 benchmark.

Static Desk Occupancy Jan 2022

2. Revenue per Available Workspace (RevPAW) kept its positive recovery trend and needs to close a ~7% gap to reclaim the 2019 benchmark levels.

Revenue Per Available Workspace RevPAW Jan 2022

3. Following the yearly pattern, โ€˜Bookings per Meeting Spaceโ€™ is recovering after the holidays and closed Jan 2022 with a ~40% gap compared to the 2019 benchmark.

Bookings Per Meeting Space Jan 2022

4. The โ€˜Average Booking Duration per Paid Meeting Spaceโ€™ KPI has fallen off compared to December 2021 as is currently ~27% under the 2019 benchmark

Booking Duration Per Meeting Space Jan 2022

5. Similar to the previous component, โ€˜Booking Revenue per Paid Meeting Spaceโ€™ also regressed and is under the 2019 benchmark by ~39%.

Booking Revenue Per Meeting Space Jan 2022

For comparison, hereโ€™s a chart of all 3 Booking KPIs:

All FlexIndex Booking KPIs Jan 2022

And a chart of all 5 FlexIndex components:

All FlexIndex KPIs Jan 2022

Our Commitment to Making FlexIndex the Industry-Standard Benchmark

As we said in the beginning, this month weโ€™re making our findings more widely available for everyone in the global flex space community. This decision reflects our commitment to turning the FlexIndex into the standard benchmark for the flex space industry.

Thatโ€™s why going forward:

  • Weโ€™ll provide monthly FlexIndex updates on our blog and social media. As a result, everyone will be able to quickly track the industryโ€™s performance and compare it to previous months or years.
  • Weโ€™ll release quarterly FlexIndex reports on the official FlexIndex page. These will be downloadable documents, filled with in-depth analysis of the flex space market, as well as our expectations for the future.

Our commitment to the FlexIndex goes beyond making our insights ubiquitous, though. We also want to make the index as valuable as possible, which means weโ€™ll be updating it to reflect vital industry changes. In the future, we may track new components (KPIs) and create different content types beyond blog posts and downloadable reports. What we have now is a promising start, but weโ€™re far from done.

You can stay in touch with the latest FlexIndex updates by following us on social media and signing up here to receive them via email.

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