Meet the OfficeRnD Member Concierge Agent

Instant answers for your members around the clock, so your team can get back to building community.
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Everything your members need, answered instantly

Members have questions at every hour. How do I book a room? What’s included in my plan? Can I bring a guest? The Member Concierge Agent answers them on the spot in web chat, using your space’s own information. Your team stops fielding the same questions all day and spends that time where it matters most.

24/7

Always-on support

Answers members’ questions at any hour.

Personalized

Knows your members

Recognizes members and tailors every answer to them.

Instant

Answers on the spot

Responds in web chat using your space’s own information.

Automated

Books on their behalf

Makes room and resource bookings for members.

Member Concierge is coming soon

  • Email support and ticket handoffs, trained on your how-to guides
  • Answers on booking and cancellation policies, pricing, products and more
  • Allowance checks for company and personal credits
  • Answers about invoices and contracts