Customer Support
The OfficeRnD Customer Support team delivers a customer-centric, high-quality service experience. Our group of expert problem solvers focuses on helping businesses overcome any challenge they encounter.
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The place to go if you’re looking for tips on the OfficeRnD Flex software, or have a general question regarding Billing, Bookings, Integrations and more.
Get started here if your are looking for information about using OfficeRnD Hybrid to enable hybrid work at your office.
Leverage the OfficeRnD API without our developer resources and guides.
See the latest OfficeRnD Flex feature releases, product improvements, and bug fixes.
See the latest OfficeRnD Hybrid feature releases, product improvements, and bug fixes.
Standard
Ultimate
Documentation Portal and Resources
Email & Chat Support
Phone Support
Q&A Support Sessions
4 hours / month
Support Response Time
Critical
4 hours
1 hour
Restricted Operations
24 hours
8 hours
Normal Severity
24 hours
10 hours
Price
FREE
$319 / month
(annual commitment)
Our support specialists got you covered regardless of the type of your request! You can get in touch with us via chat, email or request a remote Q&A session at any point.
Dedicated onboarding specialists help you with any questions you have during onboarding and validates your setup when you’re ready for the go-live.
Professional trainings that help you minimize the risks of errors when moving over to OfficeRnD by offering extra help during setup and training your team.
We are happy to give you a walkthrough!
Our support team is available Monday-Friday from 7:00 AM to 5:00 PM UTC.