Customer Support

Our core company value is Customer Obsession and we will do everything in our control to deliver exceptional customer experience.



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Help Center

  • Knowledge Base

    Have a question about OfficeRnD? Try searching in our comprehensive knowledge base for help!

    Learn More

  • Getting Started in Flex

    The place to go if you’re a coworking or flex space operator looking to get started with OfficeRnD Flex.

    Learn More

  • Getting Started in Hybrid

    The place to go ifif your are looking for information about using OfficeRnD Hybrid to enable hybrid work at your office.

    Learn More

  • API Documentation

    Leverage the OfficeRnD API without our developer resources and guides.

    Learn More

  • Flex Product Updates

    See the latest OfficeRnD Flex feature releases, product improvements, and bug fixes.

    Learn More

  • Hybrid Product Updates

    See the latest OfficeRnD Hybrid feature releases, product improvements, and bug fixes.

    Learn More

Support Plans

Live customer support when you need it.
  • Standard - Free
  • Ultimate - $319/mo
  • Standard


  • Documentation Portal and Resources

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  • Email & Chat Support

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  • Phone Support

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  • Q&A Support Sessions

    4 hours / month

  • Support Response Time

  • Critical

    4 hours

    1 hour

  • Restricted Operations

    24 hours

    8 hours

  • Normal Severity

    24 hours

    10 hours

  • Price


    $319 / month
    (annual commitment)

Enterprise-grade Support, Onboarding, Training and Professional Services

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    Customer Onboarding

    Dedicated onboarding specialists help you with any questions you have during onboarding and validates your setup when you’re ready for the go-live.

    See onboarding plans

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    Professional trainings that help you minimize the risks of errors when moving over to OfficeRnD by offering extra help during setup and training your team.

    See all trainings

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    Professional Services

    Our solution consultants will align our product, technical, and strategic expertise to your goals so you get the most out of OfficeRnD’s products.

    See all services

Curious to see OfficeRnD in action?

We are happy to give you a walkthrough!

Have a question?

Our support team is available Monday-Friday from 7:00 AM to 5:00 PM UTC.


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  • John from the Customer Success team was really driven to make sure everything’s seamless. And in the past, when we looked at moving to other platforms, this was always a barrier. It feels like a big move to change from one software to another. John and the team did a fantastic job making it really smooth, really seamless, being always available.

    Amanda Lewan
    Co-founder & CEO | Bamboo