Say Hello to OfficeRnD Marketplace
Connect your members with the foods, stores, services, and products they love to build a thriving digital marketplace.
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Registration for FlexWorld 2022 is now open! Become part of the first hybrid edition. Seats are limited.
Save Me a SeatOfficeRnD acts like a coworking CRM that is your single point of truth for the complete lifecycle of your members. Manage relationships from lead to revenue, remove friction in your members’ journey and improve client retention.
Easily manage and create contracts and licenses for the full range of your services from one-off products to flexible memberships.
Chief Operating Officer | Firmspace
Automate your whole billing process to save time and ensure your accounting records are always up to date. Get real time reports on revenue and invoice payment statuses.
Allow members and guests to go online and book, pay and manage their meeting room reservations in any of your centers. Our booking system is available on the web and mobile (iOS and Android) and is tightly integrated with Billing, Access Control and WiFi.
Improve member satisfaction by giving them the tools they need to interact with your space and staff in real-time. Remove basic administrative tasks from your customer teams, so they can focus on delivering exceptional customer service.
Enable access to a variety of amenities and create additional revenue streams by connecting occupiers in a digital marketplace.
Keep your community engaged and connected. Increase member’s visibility, stimulate knowledge-share and nurture business relationships by exposing members to each other and giving them the means to collaborate.
Visualize and communicate availability in a nice and easy way to keep everybody on the same page. Get the ability to click and get insight into revenue, occupancy timeframes, agreements and more.
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All the tools you need to better understand your business and make data-driven decisions.
OfficeRnD makes managing multiple locations seamless by providing multi-location features across the entire platform. Easily manage all aspects of all your locations, including:
Connect your members with the foods, stores, services, and products they love to build a thriving digital marketplace.
Learn more
Plug-n-Play: Connecting the best workplace, building and business technologies there are!
We’d love to show you how OfficeRnD can help you reduce administrative tasks and stay on top of key business metrics.
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Set up the system on your own, following our detailed video guide. We will send you a step-by-step daily email with video tutorials on how to configure OfficeRnD. Once you аre ready, we will put you in contact with an onboarding specialist for up to 2 hours of Q&A sessions, where you can ask questions and verify your setup.
Take advantage of this 6-hour dedicated onboarding process during which our team helps you set OfficeRnD up following best practices. We will start with a short kick-off session to discuss your current processes, timelines, integrations and outline a step-by-step plan to ensure the smooth adoption of the system on your end. Our Onboarding Specialists will make the most effective use of your time together working to empower you to take full advantage of the system capabilities on your own.
This onboarding package is best for multi-location teams with complicated workflows. We will start with a short kick-off session to discuss your current processes, timelines, integrations and outline a step-by-step plan to ensure the smooth adoption of the system on your end. Our Onboarding Specialists will make the most effective use of your time together working to empower you to take full advantage of the system capabilities and reporting tools on your own.
Get familiar with the essentials in the Basic Support Package.
Get familiar with the essentials in the Standard Support Package.
Get familiar with the essentials in the Premium Support Package.
Get direct access to one of our lead support specialists and book up to 4 hours of screen-sharing calls per month with them.
We will cover the basic CRM functionalities OfficeRnD supports. We will show you how to create, update and delete companies, members and opportunities. We will show you how to create custom properties to better describe them. We’ll demonstrate how to create memberships for members, change their status and invite them on the members portal.
We will cover all billing options available in OfficeRnD. We will show you how to create tax rates and revenue accounts, how will they be applied on invoices and what discounting options the system provides. We will demonstrate how to create invoices and manually run the bill run. We will also together review the billing settings in the system and automate the billing operations.
We will show you how to create meeting rooms and configure their pricing options, booking and cancellation policies. We will cover how to create booking credits – hourly and value-based. We will demonstrate how to make a booking and how to review its corresponding fee.
We will go over what a contract is, what are its building blocks, and what types of contracts OfficeRnD provides. We will show you how to create contracts, how to sign and how-to terminate them. We will also discuss the lifecycle of each contract.
We will show you the default resource types available in OfficeRnD. We will cover how they can be edited and when should you create custom resource types. We will demonstrate how to assign memberships on the floorplan and how to accommodate floorplan changes.
We will cover how to collaborate with members via the members portal and the mobile app. We will show you how to create posts and events. We will demonstrate how to upload information about benefits and different how-to guides on the members portal. We will also go through integrations that power up collaboration with members.
We will cover the billing reports available in the system. We will show you how to use each one and dive deeper into the data it exposes.
We will cover the occupancy and utilization reports available in the system. We will show you how to use each one and dive deeper into the data it exposes.
Set up the system on your own, following our detailed video guide. We will send you a step-by-step daily email with video tutorials on how to configure OfficeRnD. Once you аre ready, we will put you in contact with an onboarding specialist for up to 2 hours of Q&A sessions, where you can ask questions and verify your setup.
Take advantage of this 6-hour dedicated onboarding process during which our team helps you set OfficeRnD up following best practices. We will start with a short kick-off session to discuss your current processes, timelines, integrations and outline a step-by-step plan to ensure the smooth adoption of the system on your end. Our Onboarding Specialists will make the most effective use of your time together working to empower you to take full advantage of the system capabilities on your own.
This onboarding package is best for multi-location teams with complicated workflows. We will start with a short kick-off session to discuss your current processes, timelines, integrations and outline a step-by-step plan to ensure the smooth adoption of the system on your end. Our Onboarding Specialists will make the most effective use of your time together working to empower you to take full advantage of the system capabilities and reporting tools on your own.
Get familiar with the essentials in the Basic Support Package.
Get familiar with the essentials in the Standard Support Package.
Get familiar with the essentials in the Premium Support Package.
Get direct access to one of our lead support specialists and book up to 4 hours of screen-sharing calls per month with them.
We will cover the basic CRM functionalities OfficeRnD supports. We will show you how to create, update and delete companies, members and opportunities. We will show you how to create custom properties to better describe them. We’ll demonstrate how to create memberships for members, change their status and invite them on the members portal.
We will cover all billing options available in OfficeRnD. We will show you how to create tax rates and revenue accounts, how will they be applied on invoices and what discounting options the system provides. We will demonstrate how to create invoices and manually run the bill run. We will also together review the billing settings in the system and automate the billing operations.
We will show you how to create meeting rooms and configure their pricing options, booking and cancellation policies. We will cover how to create booking credits – hourly and value-based. We will demonstrate how to make a booking and how to review its corresponding fee.
We will go over what a contract is, what are its building blocks, and what types of contracts OfficeRnD provides. We will show you how to create contracts, how to sign and how-to terminate them. We will also discuss the lifecycle of each contract.
We will show you the default resource types available in OfficeRnD. We will cover how they can be edited and when should you create custom resource types. We will demonstrate how to assign memberships on the floorplan and how to accommodate floorplan changes.
We will cover how to collaborate with members via the members portal and the mobile app. We will show you how to create posts and events. We will demonstrate how to upload information about benefits and different how-to guides on the members portal. We will also go through integrations that power up collaboration with members.
We will cover the billing reports available in the system. We will show you how to use each one and dive deeper into the data it exposes.
We will cover the occupancy and utilization reports available in the system. We will show you how to use each one and dive deeper into the data it exposes.
Plan Overview | |||
What's included? | 100 members 1 location | 200 members 2 locations | tailor-made plan to match your business needs |
Additional members | Add-on ![]() | Add-on ![]() | |
Additional locations | Add-on ![]() | ||
Members limit | 200 members | 500 members | custom |
Locations limit | 1 location | 4 locations | custom |
Contracts and memberships | |||
Membership management | ✔ | ✔ | ✔ |
Full-range contract types | ✔ | ✔ | ✔ |
Customizable contract templates | ✔ | ✔ | ✔ |
Contract lifecycle management | ✔ | ✔ | ✔ |
Configurable stepped deals | ✔ | ✔ | ✔ |
Contract approval workflow | ✔ | ✔ | ✔ |
Billing and payments | |||
Custom recurring and one-off plans | ✔ | ✔ | ✔ |
Automatic billing and invoicing | ✔ | ✔ | ✔ |
Payment gateway integrations | ✔ | ✔ | ✔ |
Deep integration with Xero and Quickbooks | ✔ | ✔ | ✔ |
Meeting room bookings | |||
Meeting room inventory and pricing management | ✔ | ✔ | ✔ |
Allocate hourly or monetary credits to memberships | ✔ | ✔ | ✔ |
Set rules for meeting room bookings and cancelations | ✔ | ✔ | ✔ |
Public meeting room booking portal | ✔ | ✔ | ✔ |
Member apps | |||
Members mobile app | ✔ | ✔ | ✔ |
Member portal | ✔ | ✔ | ✔ |
Branded apps + push notifications ![]() | Add-on | Add-on | ✔ |
Rooms tablet app | ✔ | ✔ | ✔ |
Reception tablet app![]() | Add-on | ✔ | ✔ |
Reporting and analytics | |||
Revenue report | ✔ | ✔ | ✔ |
Occupancy report | ✔ | ✔ | ✔ |
Invoices and ballance | ✔ | ✔ | ✔ |
Space growth | ✔ | ✔ | ✔ |
Check-ins | ✔ | ✔ | ✔ |
Analytics Core NEW | ✔ | ✔ | ✔ |
Lead and member management | |||
Member and company accounts | ✔ | ✔ | ✔ |
Leads and opportunities | ✔ | ✔ | ✔ |
Guest management | ✔ | ✔ | ✔ |
Issue tracking | ✔ | ✔ | ✔ |
Occupancy and resources | |||
Interactive floor plans | ✔ | ✔ | ✔ |
Visual resource management | ✔ | ✔ | ✔ |
Occupancy dashboards | ✔ | ✔ | ✔ |
Utilization reports | ✔ | ✔ | ✔ |
Custom resources | ✔ | ✔ | ✔ |
Integrations | |||
Accounting | |||
Xero | ✔ | ✔ | ✔ |
QuickBooks | ✔ | ✔ | ✔ |
Payment | |||
Stripe | ✔ | ✔ | ✔ |
GoCardless | ✔ | ✔ | ✔ |
Paypal | ✔ | ✔ | ✔ |
Authorize.net | Add-on | ✔ | ✔ |
Braintree | ✔ | ✔ | |
Forte | ✔ | ✔ | |
Placepay | ✔ | ✔ | |
Ezidebit | ✔ | ✔ | |
Omise | ✔ | ✔ | |
Bottomline | ✔ | ✔ | |
WorldPay | ✔ | ✔ | |
CardConnect | ✔ | ✔ | |
PayDock | ✔ | ✔ | |
Door Access | |||
Salto KS | ✔ | ✔ | ✔ |
Salto ProAccess ![]() | Add-on | Add-on | ✔ |
KISI | ✔ | ✔ | ✔ |
Brivo | ✔ | ✔ | ✔ |
Printing | |||
ezeep | ✔ | ✔ | ✔ |
WiFi Network / Check-in | |||
Medusa WiFi | ✔ | ✔ | ✔ |
MikroTik | ✔ | ✔ | ✔ |
Aruba | ✔ | ✔ | ✔ |
Iron Wifi | ✔ | ✔ | ✔ |
Cisco Meraki | ✔ | ✔ | ✔ |
CRM | |||
HubSpot CRM | ✔ | ✔ | ✔ |
Capsule | ✔ | ✔ | ✔ |
Rialto | ✔ | ✔ | ✔ |
Collaboration & Community | |||
Slack | ✔ | ✔ | ✔ |
Google Calendar | ✔ | ✔ | ✔ |
Zapier | ✔ | ✔ | ✔ |
Included.co | ✔ | ✔ | ✔ |
Electronic Signatures | |||
HelloSign | ✔ | ✔ | ✔ |
*additional charges per eSignature | *additional charges per eSignature | *additional charges per eSignature | |
Security & Extensibility | |||
Single sign-on (SSO) ![]() | Add-on | ✔ | |
Webhooks ![]() | Add-on | ✔ | |
API access ![]() | ✔ | ||
Test environment ![]() | Add-on | ✔ | |
Customer Success & Support | |||
Standard | ✔ | ✔ | |
Ultimate | Add-on | Add-on | ✔ |
Dedicated Customer Success Manager | ✔ |
During Your Onboarding Period | |||
Dedicated Onboarding Specialist | ✔ | ✔ | |
Onboarding Calls and/or Training Sessions | 2 hours | 3 hours/month | 5 hours/month |
After Your Onboarding Period | |||
Access to Documentation Portal and Resources | ✔ | ✔ | ✔ |
Email & Chat Support ![]() | ✔ | ✔ | ✔ |
Priority Case Handling | ✔ | ✔ | |
Dedicated Support Specialist | ✔ | ||
Phone Support NEW![]() | ✔ | ||
Dedicated Q&A Support Sessions | 2 hours/month | 4 hours/month | |
Document & Template Customization ![]() | Add-on ![]() | 1 doc/month | 2 docs/month |
Support Response Time | |||
Critical | 4h | 2h | 1h |
Restricted Operations | 24h | 12h | 8h |
Normal Severity | 24h | 20h | 10h |