Chaos develops technology for architecture, engineering, construction, product design, manufacturing, and media and entertainment. Through its integrated, end-to-end ecosystem, the company helps customers streamline workflows and drive innovation across those industries.
Headquartered in Karlsruhe, Germany, Chaos employs over 700 people across 11 offices worldwide, including a hub in Sofia, Bulgaria with more than 300 employees. The company runs a hybrid workplace model that combines dedicated desks with hot-desking.
Chaos uses OfficeRnD Workplace to manage parking at its Sofia office, where more than 300 employees are eligible to book a spot. The team also uses the platform for hardware reservations in Karlsruhe. Since rolling out parking bookings, Chaos has replaced an unmanaged lot with a simple, fair system that gives employees certainty before they commute and gives facilities a clear view of how space is actually used.
“OfficeRnD provided a comprehensive guide, making implementation seamless with minimal questions. Since launching, the entire process has run smoothly.”
Before OfficeRnD, Chaos’ Sofia office relied on a large, free parking lot with no reservation system. Spots were simply claimed on arrival, with no way to guarantee availability or track usage.
As a high-tech IT company, Chaos wanted something better than manual processes: an intuitive tool that let employees reserve a parking space from their phone or computer. Partnering with OfficeRnD was the logical choice.
Chaos’ first impression of OfficeRnD came from a presentation that showed a rich set of features well beyond parking management. An in-office demo followed, where the team answered every question thoroughly and professionally.
Today, more than 300 employees in Sofia use OfficeRnD Workplace to book parking. Since everyone on the team is eligible to park, Chaos runs on a first-come, first-served model. To keep things fair given fluctuating office attendance under their hybrid setup, OfficeRnD built a custom rule at Chaos’ request that limits bookings to one day at a time. When employees do come in, they can browse and pick their preferred spot if it’s still open.
Most spots are open to anyone, but a handful are dedicated to specific teams. Chaos can adjust booking permissions and manage these exceptions on the fly, without manual administration.
That kind of on-demand visibility gives Lenko Ressilovski, Director of Administration and Facilities at Chaos, confidence heading into any policy conversation:
“I can generate custom reports at any time to evaluate utilization and determine whether any policy changes are needed.”
Those reports feed directly into bigger decisions – leadership uses the utilization and demand data to decide whether to adjust the company’s total parking allocation.
Change management wasn’t a concern either:
“OfficeRnD provided a comprehensive guide, making implementation seamless with minimal questions. Since launching, the entire process has run smoothly.”
Lenko sums up the return in one line: “Using the software for parking in Bulgaria and hardware reservations in Karlsruhe, we knew from day one that the investment was well worth it.”
Asked what advice he’d give another workplace or facilities leader considering a parking booking system, Lenko didn’t hesitate:
“I’d tell them to focus on flexibility and ease of adoption. You want a system that gives employees a friction-free way to book from anywhere, while giving facilities teams the controls, custom rules, and reporting needed to optimize space. Finding a partner with great onboarding and support makes the transition effortless.”
“Using the software for parking in Bulgaria and hardware reservations in Karlsruhe, we knew from day one that the investment was well worth it.”
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