Support Records That Start With OfficeRnD Data
A New Member or New Visitor Check-in in OfficeRnD can create or update a matching customer record in Zendesk, so your support team already has context when a member reaches out.
OfficeRnD Flex integrates with Zendesk — officeRnD Flex member activity keeps Zendesk customer records and tickets up to date automatically.
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Route Requests Without Manual Triage
Certain OfficeRnD events can be used to open a Zendesk ticket automatically, useful for things like maintenance requests or onboarding issues that need a support team’s attention.
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One Support Queue for a Multi-Location Business
If you run several locations, syncing member data into Zendesk gives your support team a consistent view across all of them, rather than relying on separate local records.
Integration overview
This integration is powered by Zapier, not built or maintained natively by OfficeRnD. Using OfficeRnD triggers such as New Member, New Visitor Check-in and New Company, you can automate the creation or update of customer records and tickets in Zendesk. You build the automation yourself in Zapier and decide exactly what OfficeRnD activity should reach your support team.
What is Zendesk?
Zendesk is a customer service and support platform that helps businesses manage support tickets, live chat and customer communication across channels. Learn more.
Didn’t find the integration you’re looking for?
No worries, we have an open API you can use to develop one yourself. You can check it out here.
Ready to give it a try?
We’d love to show you how OfficeRnD can help you automate the day-to-day and give your members a better experience.