Effective date: October 27, 2022
OfficeRnD, Ltd., registration Number 9450871 with registered address at 69 Church Way North Shields NE29 0AE, United Kingdom (“OfficeRnD”, “we”, “us” and/or “our”) and its affiliates, and subsidiaries (“Group Companies”) may engage and use certain third-party data processors (“Sub-Processors”) to provide services to our Subscribers. These Sub-Processors may have access to personal data provided directly by our Subscribers or their users or to which we may have access in order to perform the contracted services or to enable requested features related thereto (“Client Data”). This page provides important information about the identity, location, and role of each Sub-Processor.
Please note that not all Sub-Processors are used in the provision of all services we provide, and some may only be involved in assisting with the provision of specific services.
Sub Processors | Purpose/Services | Data Location | Address |
Amazon Web Services | Cloud services, website hosting, and data center services | EU | 440 Terry Ave N Seattle, WA 98109 |
Google LLC (Google Workspace) |
Mail and Drive – email and document management | EU | 1600 Amphitheatre Parkway Mountain View, California USA 94043 |
Google LLC (Google Analytics) |
Application analytics and performance | EU | 1600 Amphitheatre Parkway Mountain View, California USA 94043 |
Zendesk, Inc. | Customer support and chat | EU | 1019 Market St. San Francisco, CA USA 94103 |
HubSpot, Inc. | Customer relationship management | USA | 1 Harbour Pl, Suite 175. Portsmouth, NH 03801. United States |
Mailgun Technologies | Transactional email sending | EU | 112 E Pecan St, #1135, San Antonio, Texas 78205, US |
Xero Ltd. | Accounting | USA | 19-23 Taranaki St, Te Aro, Wellington, 6011 New Zealand |
Planhat AB | Customer Success management | EU | Regeringsgatan 29, 111 53 Stockholm, Sweden |
Totango, Inc. | Customer Success management | EU | 1 Twin Dolphin DrRedwood City, CA 94065, USA |
Appcues, Inc. | Product adoption | USA | 177 Huntington Ave Ste 1703, PMB 94414, Boston, MA 02115, USA |
OneSignal, Inc. | Mobile Push notifications | EU | 2850 S Delaware St #201, San Mateo, CA 94403, USA |
JN PROJECTS Inc. (HelloSign) | E-signing | USA | 1800 Owens St, San Francisco HQ, USA |
OfficeRnD EOOD | Provides a portion of product services for OfficeRnD LTD. | N/A | 33 Alexander Malinov Blvd. Sofia, Bulgaria |
Stripe, Inc. | Credit card payment processing | USA | 510 Townsend Street San Francisco California 94103, USA |
PandaDoc Inc. | Document Management | USA | 3739 Balboa St. #1083 San Francisco, CA 94121, USA |
Hotjar Ltd. | Product Analytics | EU | Hotjar Ltd Dragonara Business Centre 5th Floor, Dragonara Road, Paceville St Julian’s STJ 3141 Malta |
Pendo.io, Inc. | Product Analytics | EU | 301 Hillsborough St, Raleigh, NC 27603, USA |
Twilio, Inc. (Segment) |
Product Analytics | EU | 100 California St #700, San Francisco, USA |
Talk Desk, Inc. | Phone Support system | USA | 535 Mission Street 12th Floor San Francisco, CA 94105 USA |
As our business and services evolve, we may add, remove, or update information about our Sub-Processors on this webpage or retain the services of additional Sub-Processors, if we determine their processing activity will improve or enhance our ability to deliver our services to you. We will periodically update this page to reflect changes to our Sub-processors. If you have any questions about our sub-processing activities, please contact [email protected].