How OfficeRnD Helps Coworking Spaces on Their Way to Success

How Common Desk took billing to a whole new level

Common Desk is one of the most established and successful workspace providers in the US with 19 locations (as of 2020) across the country. Its story started back in 2010 when Common Desk’s Founder Nick Clark discovered the concept of “flexible workspace” on a CRE assignment.

The concept of shared spaces wasn’t really a thing back then but he got that inspired that he quit his job to pursue his new dream of redefining how professionals experience their workspace.

His vision became reality when Common Desk opened its first location in 2012. Since then, Common Desk’s mission is to enhance every workday by creating thoughtful moments, human connections, and a sense of belonging–for all.

Long enough, Common Desk was using a custom developed solution to manage billing, meeting room bookings, and other day-to-day operational activities. However, the lack of an in-house development team, the functionality issues were holding Common Desk back.

Invoicing was messy and complex. Tracking the data was hard. Modifying invoices was difficult, or even impossible. Billing created plenty of stress for the team. Such issues were holding the team back from scaling the business, let alone pre-selling it.

OfficeRnD helped them get rid of the complexity and inconvenience and take billing efficiency to a whole new level. Invoicing is now simple and straightforward. Community Managers are no longer scared of billing. The team is much more independent, efficient, and confident.

Curious to learn the details? Check out the case study.

How Firmspace accelerated business growth

Firmspace provides private office space for discerning, achievement-driven professionals and executives in the US. The brand is known for its first-class office space, best-in-class technology, five-star amenities, and exceptional level of hospitality.

It all started with a strong desire to provide an environment that empowers professionals to do what they do best. The end result was a private, secure sanctuary for professionals that’s distinctly different. The first Firmspace location opened in 2017 in Austin, TX, US. As of 2020, Firmspace operates 4 locations in the US and is working on opening more sites.

Just like many fast-growing flexible workspace companies, Firmspace was initially handling operations with a custom-built solution. However, scaling the business came with rising costs for technology development and the inability of the system to support the growing load. And instead of helping them grow, the custom solution was holding them back.

At some point, Firmspace started looking for an off-the-shelf product.

The OfficeRnD software turned out to be the perfect fit for Firmspace. The platform met the functionality requirements and decreased Firmspace’s costs for technology. It helped them achieve precise automation, comprehensive reporting, and robust integration with other critical systems.

Now, Firmspace is spending much less time on contracts and membership management. The team can easily report and forecast revenue and occupancy. And last but not least, communication with members is much easier, more convenient, and more efficient. All this enables Firmspace to scale the business with ease!

Curious to learn the details? Read more in the case study.

How iQ Offices excelled in multi-location management

iQ Offices is the largest owner and operator of serviced office and shared space facilities in Canada. As of 2020, the company has eight locations in four Canadian markets.

It all started when the two co-founders, Kane Willmott and Alex Sharpe, started their real estate brokerage in 2009. Back then, they used to work from coworking spaces, closely observing the office space landscape. Soon enough they recognized a gap in the supply. On one hand, traditional offices were expensive and full of tiresome lease processes. On the other, shared flexible spaces were lacking privacy and inspiring design.

People needed something in between and this is how iQ was born. The idea was to offer privacy, aesthetically-pleasing design, and a supportive environment for success-driven teams and individuals. This vision became a reality by opening the first iQ location.

iQ Offices’ rapid expansion in the last few years came with the typical challenges of scaling a flex space business. The team faced too much operational workload, an inability to report on key business metrics, and difficulties managing centers in multiple markets, with multiple jurisdictions.

The OfficeRnD coworking software helped them by automating, streamlining, and integrating critical administrative processes. The platform also enabled members to self-service themselves which lifted a great administrative burden from the iQ Offices team.

Curious to learn more? Check out the case study.

Want to know how OfficeRnD can help your business too?

OfficeRnD is the ultimate platform for coworking and flex spaces. For years, we’ve been helping the best flexible workspaces manage and scale their business.

The platform enables operators to automate administrative processes such as billing, meeting room management, reporting, and more.

It comes both as a web platform and a suite of member-facing mobile apps to help spaces deliver the best digital experience to their customers.

Curious to learn more? Check out our Product features page or book a call with our team.