How to Deliver Exceptional Customer Experience while Scaling Your Coworking Space

On-demand webinar

Top-notch customer experience is a must in every coworking space! But do you know how to keep the level of customer service high while scaling?

 

Greenhouse space, a client of ours, is known for its world-class customer service and for scaling successfully in Southeast Asia. We invited the company’s leadership team to share their experience on the topic.

 

Watch On-demand Webinar

What you'll learn

  • What’s the journey from “Community” to “Customer Experience”
  • How to build a world-class Customer Service Team
  • How to automate processes while keeping a human touch
  • How to scale across teams
  • How to translate an offline experience to online with Greenhouse Connect program

 

  • scaling coworking space

Speakers

 

 

customer experience
Viktor Kyosev

Head of Indonesia
Greenhouse

 

Viktor was born in Bulgaria, educated in Denmark and has about 10 years of international experience between Bulgaria, Denmark, Greece, Malaysia, Indonesia, and China. Viktor spent half of his career in the hospitality industry and the rest working at tech startups. Currently, he is the Head of Indonesia for Greenhouse, a market entry platform that helps companies to enter and scale within emerging markets.

customer experience scaling coworking space
Naina Kapoor

Head of Customer Experience
Greenhouse

Naina was born and bred in Singapore and has spent most of her career starting new teams in bigger organizations. Having seen how companies neglect the after-sales experience she wanted to make a big difference to the post-sales process. Currently, she is the Head of Customer Experience for Greenhouse, a market entry platform that helps companies to enter and scale within emerging markets.

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Webinar: How to Deliver Exceptional Customer Experience while Scaling Your Coworking Space