The flex space industry has never been more dynamic – or more complex. In our recent webinar, Defining Coworking & Flex Space Trends for 2026, we brought together five leaders who’ve shaped the industry from different angles and regions:

Together, they unpacked what changed in 2025 and what will really matter in 2026 – from macroeconomics and member expectations to landlords, AI, and business models.

Below is a structured recap with key insights and operator-ready takeaways.

Note: This is a quick recap of all the insights discussed. Head here to watch the discussion on demand and capture all the knowledge bombs.

1. Flex is now mainstream – and the “lease cliff” is real

One of the strongest themes: flex is no longer niche.

David Walker put it bluntly:

Coworking has become mainstream. Businesses of all sizes are looking at flexible options and no one wants traditional leases anymore.”

He described what he calls the “pandemic lease cliff.” Around 2020, many companies renegotiated leases. Now, at the 5-year mark, a lot of those leases are coming up for renewal – and tenants are seriously questioning going back into long, static commitments.

That creates a huge moment of opportunity and competition:

  • Building owners are asking: “How do we keep these tenants?”
  • Operators are asking: “How do we win these members?”

The result? Flex is increasingly the default conversation, not the alternative.

2. Back to roots: community and “human infrastructure.”

At the same time, the panel emphasized a strong cultural swing back to coworking’s origins.

Ashley Proctor reminded everyone where it started:

Coworking began as a grassroots movement rooted in community and mutual aid.

With AI and automation everywhere, she sees people craving the human side more than ever – genuine connection, real conversations, and mutual support.

That’s particularly good news for independent operators and community-driven brands that actually live those values, not just market them.

David added that as more corporate users arrive, operators need to be intentional about culture:

Historically there were ‘corporate members’ and ‘real members’. Now it’s on the operator to unify that community in a meaningful way.

In other words: hybrid member bases will be the norm – but it’s up to operators to prevent cultural silos and keep community at the center.

3. Macro forces: inflation, slow growth, and decentralization

From a European perspective, Pauline highlighted inflation and slower economic growth as major drivers of flex demand in 2025 – and into 2026.

She noted that in much of Europe, inflation has cooled but still squeezed margins, while growth in countries like France, Italy and Germany has been muted. That pushed many businesses toward shorter commitments and flexible space instead of long leases.

In the UK, James sees another structural shift:

It’s no longer London-centric. It’s no longer London first and everyone else three years later.

Regional cities now have strong operators in their own right – not just satellite locations. And alongside that, there’s a clear move away from competing purely on price:

  • Less “cheapest space wins”
  • More “this is our product, these are our values – if price is the only driver, we might not be for you.”

That values-driven positioning will likely become a bigger differentiator in 2026.

4. How people are using flex space differently

From one-size-fits-all to “say yes” packaging

On the demand side, both individuals and companies are using coworking more fluidly than ever.

David argued that the old “one membership for everyone” approach is increasingly broken. A company may arrive with 50 people and no obvious fit in your standard plans – unless you can think flexibly:

  • A mix of private offices
  • A bundle of hot desk memberships
  • A package of meeting room credits
  • Access across multiple locations or days

“It’s incumbent upon operators to meet people where they are,” he said. Technology now makes this complexity manageable – but only if you embrace it.

Members as “multi-space” users

Ashley also described a big behavioral shift: people don’t necessarily commit to one space anymore.

I’m a member at multiple spaces now. I go one place when I want to really focus and be quiet, another when I want to be social, and another for the events.

Employers may fund the access, but employees choose when and where they work – often across different brands and locations.

Fractional offices and “near home” locations

Pauline highlighted rising interest in fractional offices (different companies using the same office on different days) and the growth of flex in residential and suburban areas. Many brands are deliberately going closer to where people live instead of betting everything on CBDs.

Coworking is also appearing inside other venues:

  • Climbing gyms
  • Hotels
  • Mixed-use community hubs
  • Even train carriages designed as proper workspaces

Her favorite line sums it up:

Coworking is the same dish everyone cooks differently.”

And increasingly, coworking is becoming a service layer that can be plugged into all kinds of places – not just a standalone space.

5. Landlords, “brandlords” and building-wide ecosystems

The group spent time on the evolving role of landlords – including the rise of “brandlords,” asset owners building their own flex brands.

David shared what he sees in his consulting work: many landlords first look to coworking as a way to plug vacancy, then realize they may need:

  • A third-party operator
  • Or a management partner
  • Or to develop their own operating brand

His prediction goes a step further:

“Coworking will become the operating ecosystem of the flexible office asset.”

In other words, the operator doesn’t just run a floor – they orchestrate the experience and services across the whole building, integrating tenants, amenities, and flex space into a single ecosystem.

Pauline pointed out that in more mature markets like Paris, this is already happening, including corporate owner-occupiers turning underused HQ space into branded coworking for partners and collaborators.

For operators, the implication is clear: partnership skills and asset-wide thinking will be increasingly valuable.

6. Technology, AI and dynamic pricing: opportunity with guardrails

AI as “central brain”, not silver bullet

Everyone agreed: AI is the “elephant in the room,” but we’re still early.

David joked,

Happy birthday to ChatGPT – it just turned three. It’s a baby.

His main advice: don’t just adopt random AI tools. Start by feeding all your data – financials, occupancy, member behavior, brand principles – into a centralized AI “brain” you can query for decisions:

  • “What’s the best way to structure this 300-person deal in my current space?”
  • “Which rooms should I discount on Fridays based on historic utilization?”

AI then becomes a strategic co-pilot, not a gimmick.

Pauline noted that most operators she saw at recent conferences still use AI mainly for content (emails, posts, etc.), but the real upside is automating operations so teams can spend more time with members.

James added the flip side: fully automated experiences are coming too – from self-check-in to spaces that “remember” your lighting or temperature preferences. The balance between high-touch hospitality and automation will be a key design choice.

Dynamic pricing: start simple, don’t abdicate control

Dynamic pricing came up as a hot topic. The consensus: it’s powerful but overhyped and very context-dependent.

Key points from the discussion:

  • It works best when you already have strong e-commerce, real traffic, and meaningful booking volume.
  • The biggest early win is often simple rule-based adjustments:
    • Cheaper prices on chronically quiet days (e.g. Mondays/Fridays)
    • Off-peak discounts for low-demand time slots
  • Over-automating pricing without monitoring can confuse members and hurt revenue before you notice.

Treat dynamic pricing as optimization on top of a healthy funnel, not a rescue lever for a struggling space.

7. What will separate thriving operators in 2026?

When asked what differentiates thriving operators from struggling ones, the panel kept coming back to three themes.

1. A solid financial model (not just a busy space)

David warned that a buzzing space doesn’t always mean a healthy P&L:

You can walk into a space that feels packed and exciting, and the owner is still stressed because the numbers don’t work.

Private offices, management agreements, events, multi-use models – all can work, but you need a clear path to sustainable margins.

2. Investing in your team, especially community

Pauline stressed the importance of teams in an increasingly “professionalized” industry. Community and experience teams are under huge pressure to be the face of the brand, handle operations, and deliver hospitality.

If you want to thrive, you need to:

  • Invest in training, peer networks and growth paths
  • Avoid unrealistic expectations for one person to “do it all”
  • Protect community managers from burnout so they can build real relationships

James added that community cannot be “tick-box Peroni and pizza nights” anymore. Operators don’t own the community; they facilitate it.

3. Ruthless attention to early warning signs

Asked for red flags, the panel called out:

  • Quiet churn – members leaving without clear reasons or feedback
  • Exit surveys shifting from “I moved city” to “culture/amenities/service issues”
  • High staff turnover, especially in community roles, before they’ve had time to embed in the member base
  • Loss of basic care: lights out, things broken, smells, messy common areas

As Pauline put it, the moment teams stop seeing what’s broken because they’re “there every day,” quality starts to slip – and members absolutely notice.

2026: bold predictions from the panel

To close, each speaker shared a bet for 2026 and beyond:

  • David Walker: Coworking becomes the operating ecosystem for entire office assets, with operators orchestrating value for all tenants, not just their own members.
  • Ashley Proctor: More cities and policymakers will treat coworking as essential community infrastructure, often embedded in multi-use hubs with childcare, culture, services and education.
  • James Panepinto: The winning operators will treat flex as a portfolio strategy, not just a single product, mapping every touchpoint like a hospitality journey and growing deliberately rather than “100 locations in 18 months.”
  • Pauline Roussel: Technology and AI will go much deeper into operations, but operators will need to educate themselves and connect their tools to actually unlock that value.
  • Ivan Guberkov: AI will increasingly “fill the systems itself” – reducing manual admin so teams spend more time with members – while landlords will feel more pressure to partner with experienced operators as vacancies persist and Gen Z expectations reshape workplace standards.

The common thread: more integration, more intelligence, more humanity.

Don’t forget to check out this blog post to get a more comprehensive view of the most anticipated coworking and flex space trends for 2026.

What this means for your space

If you’re operating a coworking or flex space today, the panel’s message for 2026 is both challenging and optimistic:

  • Flex is the default, not the fringe. Your competition is not just other spaces, but home, coffee shops, and entire neighborhoods.
  • Community and hospitality are your moat. AI and automation will level the operational playing field, but no one can copy your relationships and culture overnight.
  • Partnership thinking is non-negotiable. With landlords, cities, community organizations and even other operators.
  • Data + AI are becoming table stakes, but only if you feed them real information and keep humans in the loop.
  • Care – for your finances, your team, your members, and your space – is the ultimate early-warning system.

Watch the entire webinar on demand here and get all valuable insights.

Coworking just turned 20. As Pauline noted, it’s astonishing how far the industry has come in such a short time. If the panel is right, the next few years will be less about proving flex works – and more about deciding what kind of flex future you want to build.

Asen Stoyanchev
Senior Content Marketing & SEO Specialist | OfficeRnD
Asen is a Senior Content Marketing & SEO Specialist at OfficeRnD with 5+ years in the workplace and flex space management industries. He tests workplace software hands-on and writes independent, in-depth product reviews and buyer's guides for the teams responsible for choosing it.