Companies that want to keep good people and cut down on missed workdays keep landing on the same lever: give employees more flexibility. It’s one of the clearest retention tools available, and the research behind it keeps growing.

But does flexible working reduce absenteeism among employees and improve retention? Below is what the evidence says about how flexible work cuts absenteeism, plus how to put it to work.


Quick answer: Yes, flexible working reduces absenteeism by improving satisfaction, lowering stress, and giving employees a better work-life balance. Retention and company performance improve as a result.


Flexible working is any arrangement that gives employees control over when, where, or how they work, from hybrid schedules to fully remote roles to flexible hours.

How does flexible working reduce absenteeism?

Flexible working reduces absenteeism by giving employees more control over their work-life balance, which helps them manage personal responsibilities and lower stress. That leads to better morale, higher job satisfaction, and fewer missed workdays.

Keeping people present in the office is one of flex work’s clearest payoffs. There are several reasons why hybrid work helps companies cut absenteeism and keep employees engaged.

It comes down to an employee’s ability to call the shots while keeping a sense of responsibility and loyalty to their employer. A Skynova survey of 1,000 U.S. employees found that:

  • 27% of workers feel they’ll be seen as “lazy” if they take time off, even when they need it
  • 62% say they’ve worked through physical illness
  • More than 3 out of 10 admit taking an unofficial sick day, where they don’t tell their boss but still work from home.

That last response matters in a hybrid context. What if employees felt less stressed, burnt out, or pressured to show up in-office when they weren’t feeling well? Skynova’s numbers show workers feel pushed to work instead of taking PTO or a few hours off when they need it.

a mug and glasses

An arrangement where people can split time between the office and off-site takes the pressure off that “unofficial” sick day and the fear of being labeled “lazy.”

Mental health PTO is worse. A Breeze survey found that 63% of workers took time off for mental health reasons but felt guilty and compelled to lie about it.

That’s a problem worth fixing.

Given numbers like these, balancing on-site and off-site presence through a hybrid model helps both retention and work-life balance.

Hybrid work’s flexibility lowers employee stress, which affects how many sick days people take.

flexible working

More control over one’s schedule creates a healthier, more productive workforce. Here’s how each factor cuts absenteeism.

It keeps more employees and improves job satisfaction

Replacing people is expensive. The Society for Human Resource Management (SHRM) and Gallup both put the cost of replacing an employee at 50% to 200% of their annual salary, depending on the role and seniority. For a $60,000 employee, that’s $30,000 to $120,000 per departure.

Flexible work options keep people motivated and, ultimately, help retain them. This kind of work lets employees work on their own terms and frees up time for what matters most to them.

Curious about facing hybrid work challenges head-on and moving your workplace to a hybrid model? The right hybrid work management software helps. Watch the video below:

Flexibility is a strong motivator. In Owl Labs’ State of Hybrid Work 2025 report, 40% of workers said they’d start job hunting if their employer took away flexible work.

Gallup’s research points the same way: 60% of remote-capable employees prefer a hybrid arrangement, a third want fully remote, and fewer than 10% want to be fully on-site. Roughly three in 10 remote workers say they’re extremely likely to look for another job if their employer eliminates remote work. The stats are clear.

It leads to a better work-life balance

Employees value work-life balance highly. In their Career Pulse Survey, FlexJobs found that work-life balance mattered more than pay for 63% of employees.

Flexible work improves that balance because employees have more control over their schedules. They get more time for life outside work, whether that’s childcare or hobbies.

Hybrid employees don’t feel forced to sacrifice their personal lives for work, and their happiness improves. That helps cut absenteeism.

It reduces employee stress

Burnout is a common problem in workplaces worldwide. Deloitte’s workplace burnout survey of 1,000 U.S. professionals found that 77% of employees have experienced burnout at their current job. Research from the American Institute of Stress shows that over one million workers are absent each day due to stress.

tired employee

A hybrid model cuts absenteeism by easing the stress of the workday. Cisco’s global study found that 55% of employees say hybrid working has reduced their stress, and the same share say it’s more relaxing and eases pressure.

Better mental health and lower stress across a team mean fewer absences.

It reduces the number of sick days employees take

Sick days hit productivity hard. The Centers for Disease Control and Prevention (CDC) reports that productivity losses tied to absenteeism cost U.S. employers $225.8 billion each year, or $1,685 per employee.

does hybrid work reduce employee absenteeism

In a traditional office, an employee who feels ill usually calls in sick and stays home. That’s a lost day of productivity and a hit to company performance.

With a flexible arrangement, that same employee can stay home for a few hours, do some work if they’re up to it, and come back when they feel better.

“When employees take time off and truly disconnect from work, they can regain motivation and loyalty ― and the business can reduce turnover.” — Rebecca Neubauer, “Most Employees Don’t Use Their PTO: Why That’s Bad and How to Change It“, Business News Daily

What does the research say about flexible work and absenteeism?

Peer-reviewed evidence backs the pattern up. A 2025 scoping review in Frontiers in Public Health looked at 21 studies and found that most suggest telework reduces absenteeism by increasing work flexibility, especially for workers managing health conditions. A separate 2024 review in Frontiers in Psychology reported that flexible working arrangements are positively associated with lower absenteeism, higher job satisfaction, and reduced recruitment costs.

The link is consistent across decades of research: when people have more control over their schedules, stress-related absences fall.

Improve employee retention and engagement with OfficeRnD Workplace

On the question of whether flexible working reduces absenteeism, the answer is yes.

Hybrid work’s flexibility gives employees the freedom to shape their schedule and balance work and home according to their needs. Setting their own days lets them act on their priorities and their well-being.

That flexibility raises retention and lowers turnover. Those benefits carry through to reduced hiring and onboarding costs for finding new talent.

OfficeRnD Workplace is workplace management software that helps hybrid teams book desks and meeting rooms, coordinate office days, and keep on-site and remote colleagues working together. Making office days easy to plan removes friction that pushes people to skip them.

Start for free with OfficeRnD Workplace or book a live demo with one of our workplace experts to see how it fits your workplace.

FAQ

What are the different flexible work arrangements?

The most common types are hybrid work, remote work, telecommuting, flexible hours, and job sharing.

What are the benefits of flexible work arrangements?

For employees, the main benefits are more control over how they work and a better work-life balance. For employers, that translates to a smaller office footprint and higher output from more productive, better-connected, and engaged teams.

Are there any disadvantages to flexible working?

The main drawbacks of this work environment are weaker bonding between team members and more difficulty tracking performance without clear outcome-based goals.

How does flexibility reduce absenteeism?

Flexible work gives employees a better work-life balance and lowers workplace stress, which improves satisfaction and cuts stress-related absences.

How do you reduce absenteeism in the workplace?

Offer flexible work arrangements, prioritize employees’ mental health, and talk with people about the reasons behind their absences.

Do flexible work practices reduce employee turnover?

Yes. Gallup finds that 60% of remote-capable employees prefer a hybrid arrangement, and Owl Labs’ 2025 report found that 40% of workers would start job hunting if flexible work were taken away.

What will decrease the chances of employee absenteeism?

Investing in employees’ mental and physical well-being and talking openly about the reasons for their absences are the most reliable ways to bring absenteeism down.

Asen Stoyanchev
Senior Content Marketing & SEO Specialist | OfficeRnD
Asen is a Senior Content Marketing & SEO Specialist at OfficeRnD with 5+ years in the workplace and flex space management industries. He tests workplace software hands-on and writes independent, in-depth product reviews and buyer's guides for the teams responsible for choosing it.