OfficeRnD 2026 Roadmap: Efficiency and Flexibility for Flex Spaces

Flexible workspace is now a permanent part of how companies use office space, not a stopgap. Between January 2025 and January 2026 the U.S. coworking footprint grew to 8,973 locations, up from 7,776 a year earlier, and OfficeRnD Flex keeps building for the operators running those spaces. This is where our product is headed in 2026, and the thinking behind it.

OfficeRnD Flex is coworking space management software that connects members, operators, and owners across more than 2,500 locations, so operators can automate billing, bookings, and member management from one system.

Hybrid work has settled into a stable pattern, and it pushed flexibility from a nice-to-have into a core requirement for the businesses that rent from you. Cushman & Wakefield reports that 55% of global occupiers now use flexible office solutions, and 17% plan to increase their usage. That demand is good news, but it also adds operational load, and reducing that load is what we spend our time on.

The flexible workspace industry still has plenty of room to grow, and we can’t claim to know exactly where it lands. We’re confident it’s heading in the right direction, and we’re glad to support flex spaces on the way.

Every improvement we add to OfficeRnD Flex answers to two goals:

• Making operations in flex spaces more efficient
• Handling the flexibility that operators and their members now expect

Here’s what each one means in practice.

How does OfficeRnD Flex make operations more efficient?

We take on as much of the operational work as we can, so operators can spend their time on the member experience instead of admin.

That means investing in the parts of the platform operators lean on every day, and in the range of business models they run. Three areas get the most attention in 2026:

• Reporting and insights. Data Hub gives operators pre-built dashboards for occupancy, revenue, retention and churn, bookings and utilization, plus custom reporting and in-platform benchmarking. Operators use it to drill into revenue with breakdowns and forecast with evidence when presenting to their executive teams.
• Revenue and e-commerce. Growth Hub is an embeddable storefront that sells memberships, day passes, meeting rooms and add-ons directly from your website. One operator, x+why, moved conversion from 6% to 27% and lifted average booking value by 149% with it. Dynamic pricing is in beta to help operators match price to demand.
• Multi-location management. For operators growing through franchise or spread across countries and currencies, managing multiple organizations from one place stays a focus, alongside multi-location access control and reporting.

The point of each of these is the same: give Flex Ops teams their time back.

More features can add complexity, though, and complexity can eat the time we’re trying to save. We watch for that. A lot of the work is polishing what’s already built and filling small gaps in the workflows operators run most, the ones where a missing step costs real hours.

How does OfficeRnD Flex handle flexibility?

Flexibility has always been the center of this industry, and members keep asking for more of it. That flexibility creates operational overhead for space providers.

Take a company that downsized its dedicated office but still wants every employee to use space on demand. To serve that, an operator has to manage a hot-desking area, or set up an allowance that gives some members access to open areas. Handling those emerging flex products is a core objective, along with smoothing the full journey a flex member takes through your space.

Our Member Apps do most of the heavy lifting here. Members book rooms, desks and resources on the go across web, iOS and Android, and we keep improving what’s available across the full set of apps along with their design and UX.

Where does AI fit in?

AI Hub is an automation layer built into OfficeRnD Flex, and it’s where the biggest change of the last year sits. The first agent is the AI Sales Agent, which responds to inbound leads across chat and email around the clock, and early data shows it handles up to 60% of inbound inquiries without human intervention.

Speed is the reason it matters. Harvard Business Review’s research on online sales leads found that companies contacting a prospect within an hour are far more likely to qualify that lead than those that wait a day. For a small ops team covering every channel, that’s the difference between a booked tour and a cold lead. The Sales Agent is the first agent, not the last, and more are on the way.

What’s on the roadmap for 2026

Work across the product is organized into hubs, each with its own focus. The themes below reflect where the teams are spending their time. They can shift as we learn more about each area.

• Operations Hub. A refreshed interface, bulk pricing updates to handle inflation, and better management of day passes and hot desks through flexible areas.
• Growth Hub. Dynamic pricing driven by data, membership and per-user promo codes, and campaign tools to run promotions from the embedded storefront.
• Data Hub. In-platform benchmarking, custom reporting, granular permissions, and new dashboards for operational data.
• Integrations Hub. A new HubSpot integration and a Sage Intacct accounting integration with two-way sync of contracts, revenue and financial records.
• Experience Hub. Advanced member email with customizable, targeted messages and open and engagement tracking.
• Visitor Hub. More customization and personalization in the visitor check-in experience.
• AI Hub. More agents beyond the AI Sales Agent, aimed at repetitive, time-sensitive work.

For the running list of what’s shipped, the OfficeRnD Flex product updates page is the source of record.

FAQ

What is OfficeRnD Flex?

OfficeRnD Flex is coworking space management software that helps operators grow revenue, cut operational overhead, and run everything from one system. It fits coworking operators, flexible workspace providers, shared office managers, and building owners, from a single site to large multi-location portfolios.

What are the OfficeRnD Flex hubs?

Flex is built around hubs, each covering a part of running a space: Operations for day-to-day management, Growth Hub for e-commerce and sales, Data Hub for reporting and analytics, Integrations Hub, Experience Hub for member communication, Visitor Hub for check-ins, and AI Hub for automation. Data Hub and Growth Hub are included in the plans, while AI Hub and Visitor Hub are add-ons.

Does OfficeRnD Flex have AI features?

Yes. AI Hub is an AI automation layer inside OfficeRnD Flex, and its first agent, the AI Sales Agent, handles inbound inquiries across chat and email 24/7. It’s built to respond to leads for private offices, dedicated desks, hot desks, day passes, meeting rooms, virtual offices, and event spaces.

How many integrations does OfficeRnD Flex support?

Flex offers over 50 native integrations covering payments, accounting, door access, printing, and Wi-Fi, plus an open API for custom builds. Common ones include Stripe, QuickBooks, and Xero.

Is coworking still growing in 2026?

Yes. U.S. flexible office inventory climbed 16% over the year to more than 161 million square feet, and flexible workspace reached 2.2% of total U.S. office inventory at the start of 2026, up from 2.0% a year earlier. Growth is spreading into suburban and secondary markets, not just the big gateway cities.