Great usability and design should be an integral part of any digital product today. For the OfficeRnD products, we consider it not to be something that’s nice-to-have but to be of the utmost importance.
Saving people’s time is one of the main benefits of our products and probably the biggest reason why we exist. We save coworking space operators’ and their members’ time by automating or improving some administrative processes, or just by allowing them to do something that would otherwise require at least one conversation to complete.
For us, there is a second aspect to be considered here—how efficiently can our users complete those tasks? Is it a nice and easy experience for them, or do we leave them frustrated? Given the complexity of our software, we’re sure that sometimes it will be the latter. But that’s just not good enough—with that said, we decided to invest a significant amount of our efforts in the next several months in improving the design, the usability and the user experience of all our products.
We’ll start by introducing improvements to all operators using the software. A new, fresh and improved Admin portal will be available in just a few weeks. Here’s a quick glimpse:
A few months later, expect major improvements in how the OfficeRnD platform is structured and the ease and efficiency with which each role in the space can do their work.
Our bigger focus till the end of this year though will fall on our Member Facing Apps. We’re well aware that our clients are putting the reputation of their brands on the line by pushing our apps to their members. When your members think about your brand, they associate it with 2 faces most directly—that of your team and that of the technology in your space that helps them the same way your team does.
The coworking market is getting more competitive by the day, which means that this second face of your brand, your member apps, should be as pretty (slick) and friendly (usable) as possible. With that said, you’ll be seeing a whole lot of improvements in all our member-facing tools by the end of the year.
We’ll make sure that in just a few months, we’ll equip you with the technology you need to make a dramatically better impression on your members, and increase revenue with a smooth online purchasing experience for new and existing members. Here’s a glimpse of some of the improvements we’re planning to introduce shortly:
We’ll keep you posted with all of the major updates we’ll be introducing!
Yet if you have any pressing ideas you’d like to share in the meantime, please use our brand new Community Portal to share them with us and the public.
Scaling up is a major undertaking for a coworking business. It’s not a decision to make lightly, but you can proceed with more confidence by following these tips. You’ll almost certainly encounter some obstacles along the way, but showing a steadfast determination to tackle them will go a long way.
In 2019, we raised $3m to make flexible working the way of working. We released 30 major updates, resolving 1000+ items. We served an amazing 100 000 workspace members and grew our awesome team from 27 to 52.
We are happy to announce that our revamped Customer Service feature is now live. The improved version allows you to manage incoming tickets faster and easier, which will help you make your customer service even better!
Stay up to date with coworking insights, feature highlights, company news and upcoming webinars and eBooks.
4 Crown Place, EC2A 4BT
London, United Kingdom
31 Alexander Malinov Blvd.
Sofia, Bulgaria
113 Heretaunga St E,
Hastings, 4122
3423 Piedmont Rd NE
Atlanta, GA 30305
