The last quarter of the year is a great time for planning the next ahead – business strategy, budget, future projects, etc.
But to ensure you will be able to track and evaluate your business performance, you need to know your numbers. Or in other words – you need to define and set your key performance indicators (KPIs).
There’s still a lot of uncertainty for the future of coworking spaces but the COVID-19 crisis seems to be more understandable now.
The world is slowly going back (or moving forward) to the new normal.
This article aims to help you do that by giving you more clarity about defining, setting, and tracking coworking-specific KPIs.
In the post, you will find:
What are KPIs and why do you need them
Some examples of coworking-specific KPIs
How to define and set your KPIs
How to measure KPIs within the OfficeRnD platform
We hope this is going to be helpful.
Let’s move on!
What are the KPIs?
A Key Performance Indicator (KPI) is a measurable metric that demonstrates business performance. It’s used to keep track of your progress towards a goal.
KPIs can be set on a high-level for the entire company or for each department of the organization – e.g. Sales, Operations, etc.
Why does your coworking space actually need KPIs?
Having KPIs allows you to follow strategic goals and reach your operation targets.
Moreover, it gives you the chance to monitor and measure your company’s health and progress. Also, it gives you access to data and allows you to analyze patterns over time.
Last but not least, implementing KPIs in your business routine helps you to solve problems more efficiently, make adjustments, and stay on track.
What KPIs are specific to coworking and flex spaces?
To bring more clarity around the essence of the KPIs, here are some examples of KPIs specific for coworking and flexible workspaces:
Increase the quarterly revenue target with 15%;
Double the number of members within a year;
Decrease the average number of churned members in the next 6 months;
Increase the average stay (retention) to minimum 1 year;
Triple the number of hotdesk memberships for the next quarter;
Keep stable the number of Private Office memberships;
Increase the membership prices with 5% in the next year;
Sustain an occupancy level of minimum 70%;
Maintain a minimum gap between resource and cash occupancy.
How to define the KPIs valid for your coworking business?
Start from your business model
Start from your business model and understand what your organizational objectives are. If you’re not sure where to start, discuss it with your teammates. You’re all in the same boat and everyone has something to share from their point of view.
Choose the main parameters you will be tracking
Pick a handful and don’t go too wild. If you choose too many parameters it will be hard for you to track and then analyze them. Better pick 4 or 5 and break them down into sub-parameters.
Set targets for each parameter
Set these targets based on the desired outcome. Of course, keep the things real and don’t put targets that are way beyond the capacity of your business.
Delegate responsibilities within your team
If your team is big enough, perhaps each person will be in charge of 1 single parameter. If your team is relatively small, try to logically group the parameters. This way, your teammates can more easily have control over them.
Set periods to review the performance
You can do that on a monthly, quarterly, or yearly basis, or combined. You can review and adjust the sub-parameters on a monthly basis. On the other hand, the bigger, strategic KPIs can be discussed on a quarterly or yearly basis.
Embrace the idea that this is an iterative process
Every KPI is a subject of change – either you haven’t defined the KPI correctly and you need to adjust it. Or maybe the environment has changed and you need to adapt to it – this is all part of the flow.
Bonus tip: Remember – your KPIs should be SMART. SMART stands for Specific, Measurable, Achievable, Realistic, and Time-targeted.
How to track KPIs within the OfficeRnD platform
Set KPIs targets
In order to properly track your KPIs and data in the OfficeRnD coworking software, you need to ensure a couple of system settings are in line with your goals.
Upload all resources available in your space. The inventory or the available resources of your coworking/flex office space should be uploaded under the Space module.
While adding your resources, define monthly revenue targets for each desk, office, or custom resource. The target you are adding on a resource level will be used for calculating your Cash occupancy.
Configure your Revenue accounts. The system is distributing your revenue to 4 main Revenue Accounts. If you want to track the revenue streams of your business in more detail you can consider adding more revenue accounts and mapping the products and services you are offering to them.
Last but not least, the system allows you to set a “Hotdesk Coefficient” as we call it which actually defines how many memberships you expect to sell for each hotdesk.
Bonus tip: Analyze the market in your city and area and set prices that will be competitive and affordable. When setting up targets, take into account the best and worst revenue scenarios, as per the set prices, your current budget, rent, and building expenses. Set a specific period to reach your targets. Create a 2-year plan for price changes and growth.
Track Members’ Turnover
Usually, the basics of tracking members are related to New and Churned members but in the Members Report you can also see information about:
Net New/Churned members – this is the difference between New and Churned members for the month.
Members Net Growth – it represents the number of Net New/Churned members as a percentage of the total Active members for the previous month. It is also a clear sign if you are growing in terms of members.
Comparing new and churned members gives you insights about the pain points where you need to put more efforts in:
If you don’t have a stable flow of new members each month – focus on your marketing and put efforts into attracting them.
If many members churn on a monthly basis, try to find out why. Organize short exit interviews, collect information from your current members, and conduct anonymous surveys. Work on improving the highlighted problem areas.
If your net members’ growth is negative this means that you have a tendency of losing members and difficulties in retaining them – focus on developing a retention program.
By exporting the Members report you can easily calculate the Members Retention Rate of your space (Active Members Current Month minus New Members Current Month) divided into Active Members Previous Month).
Comparing new members, churned members, and retention rate could give you insights about the pain points where you need to put more efforts in:
Analyze your retention rate and look for tendencies, such as seasoning, internal changes in the physical space, community, or team. Develop a retention program.
If your retention rate is below 100% but you have a positive Net Members Growth that might be a signal that you are doing well in terms of marketing and sales but you might think about improving the way you serve your customers. Retention Rate below 75% might be worrying.
Bonus tips:
A CRM integration, such as Hubspot, can help you keep your prospects in line.
With Zapier you can integrate your Mailchimp and keep members and prospects engaged.
Use the Collaboration section in OfficeRnD to support your retention efforts.
Analyze Revenue Data
The first thing you need to do is to set your resources and targets.
Then, to be aware of your Customers’ KPIs such as new, churned, and retained members.
Once you’re done with this, you can have a look at the revenue parameters and see how they relate to the desired state of your business.
The Membership report in OfficeRnD provides vital information about your performance in regards to Memberships, broken down by month. You can filter the report by location, plan type, group of plans, or by accounts.
To further analyze your Revenue you can use the Projected revenue report and the Invoiced Revenue report. The Projected Revenue report is showing your estimated revenue based on the Membership and One-Off fees that currently exist in your account. The Invoiced Revenue report calculates the revenue based on already invoiced Membership, Booking, and One-Off fees. It gives you the total invoiced revenue and the invoiced revenue per client.
Bonus tips
Have a look at the most and the least used memberships – this will give you ideas about how you can improve your business model and adjust the offered products and services.
Look into the already invoiced revenue and the upcoming projections – analyze the data and use it to identify potential revenue gaps.
Use a payment gateway to collect your payments quicker.
Export the Invoiced Revenue data and compare it with your projections.
Measure Occupancy & Utilization
Аnother parameter that you have to track in your space is your Efficiency. In order to do that you can bet on two main performance indicators – Occupancy and Resource utilization.
If the Workstation occupancy is much higher than the Cash occupancy that might be a signal that you are giving too high discounts.
Keep your occupancy high, but keep in mind that if you’re having a 100% occupancy this will not allow your members to grow within your space and might influence your retention rate.
Compare the revenue you generate per desk for all the resources and see which type brings you the highest revenue and focus on boosting this service further. Don’t forget to look into the occupancy of these resources – if it’s too low, then the price is maybe too high
Bonus tip: Look for tendencies. Analyze the resources that stay unoccupied for a longer period. Try to find a reason for that. Is it something with the setup of the office/the desk location (the light, the temperature, the furniture, the street noise)? Work from there for a day to find out. Consider adjusting the prices of these resources accordingly – this will increase your occupancy and will raise your monthly revenue.
Miryana is the coworking scientist in the OfficeRnD team. With Ph.D. in organizational psychology, focusing on the coworking movement and years of coworking experience as a growth and community manager, she is now passionate about guiding other spaces in the process of digital transformation and automation.
Set up the system on your own, following our detailed video guide. We will send you a step-by-step daily email with video tutorials on how to configure OfficeRnD. Once you аre ready, we will put you in contact with an onboarding specialist for up to 2 hours of Q&A sessions, where you can ask questions and verify your setup.
Key Details
PriceFREE
SettingRemote
Duration2h
Overview
Take advantage of this 6-hour dedicated onboarding process during which our team helps you set OfficeRnD up following best practices. We will start with a short kick-off session to discuss your current processes, timelines, integrations and outline a step-by-step plan to ensure the smooth adoption of the system on your end. Our Onboarding Specialists will make the most effective use of your time together working to empower you to take full advantage of the system capabilities on your own.
What’s Included:
Together we will outline an onboarding plan with action items and milestones.
We will regularly review the progress of the setup and guide you to the next steps.
Together we will create strategies for addressing complex use cases.
We will guide you over email and screen-sharing calls.
We will extensively review the final setup of the system and be available to immediately jump on a call on the go-live date.
We will help you set up and run your first bill run. We will also help you automate all the others.
2 training modules.
Key Details
Price$299
SettingRemote
Duration6h
Overview
This onboarding package is best for multi-location teams with complicated workflows. We will start with a short kick-off session to discuss your current processes, timelines, integrations and outline a step-by-step plan to ensure the smooth adoption of the system on your end. Our Onboarding Specialists will make the most effective use of your time together working to empower you to take full advantage of the system capabilities and reporting tools on your own.
What’s Included:
Together we will outline an onboarding plan with action items and milestones.
We will regularly review the progress of the setup and guide you to the next steps.
Together we will create strategies for addressing complex use cases.
We will guide you over email and screen-sharing calls.
We will extensively review the final setup of the system and be available to immediately jump on a call on the go-live date.
We will help you set up and run your first bill run. We will also help you automate all the others.
4 training modules
Key Details
Price$599
SettingRemote
Duration12h
Overview
Get familiar with the essentials in the Basic Support Package.
What’s Included:
Email & Chat Support – Our support team is available to customers via chat and email at [email protected] Monday-Friday from 7:00AM to 5:00PM UTC.
Monthly Training Webinars – Joins us monthly for a short and focused webinar on the features of OfficeRnD where our team discusses how to best take advantage of different parts of the system and addresses commonly asked questions.
Onboarding – Basic onboarding
Initial Response Time – Normal severity (24h), Restricted Operation (24h) and Critical (4h)
Key Details
PriceFREE
Setting Remote
Overview
Get familiar with the essentials in the Standard Support Package.
What’s Included:
Email & Chat Support – Our support team is available to customers via chat and email at [email protected] Monday-Friday from 7:00AM to 5:00PM UTC.
Monthly Training Webinars – Joins us monthly for a short and focused webinar on the features of OfficeRnD where our team discusses how to best take advantage of different parts of the system and addresses commonly asked questions.
Dedicated Q&A Support Sessions (1 hour / month) – Get direct access to one of our lead support specialists and book up to 4 hours of screen-sharing calls per month.
Onboarding – Basic Onboarding
Initial Response Time – Normal severity (24h), Restricted Operation (16h) and Critical (4h)
Key details
Price$149
SettingRemote
Overview
Get familiar with the essentials in the Premium Support Package.
What’s Included:
Email & Chat Support – Our support team is available to customers via chat and email at [email protected] Monday-Friday from 7:00AM to 5:00PM UTC.
Monthly Training Webinars – Joins us monthly for a short and focused webinar on the features of OfficeRnD where our team discusses how to best take advantage of different parts of the system and addresses commonly asked questions.
Dedicated Q&A Support Sessions (4 hours / month) – Get direct access to one of our lead support specialists and book up to 4 hours of screen-sharing calls per month.
Onboarding – Basic Onboarding
Initial Response Time – Normal severity (24h), Restricted Operation (8h) and Critical (1h)
Key details
Price$299
SettingRemote
Overview
Get direct access to one of our lead support specialists and book up to 4 hours of screen-sharing calls per month with them.
What’s Included:
You get direct access to a lead support specialist.
We will prioritize your support requests.
Together we will discuss strategies for addressing custom use cases.
Together we will discuss your feature requests.
Together we will troubleshoot any issues.
We will show you the latest new features in the system.
Key Details
Price$150/month
SettingRemote
Duration4h/month
Overview
We will cover the basic CRM functionalities OfficeRnD supports. We will show you how to create, update and delete companies, members and opportunities. We will show you how to create custom properties to better describe them. We’ll demonstrate how to create memberships for members, change their status and invite them on the members portal.
Learn How To:
Add a company.
Add a company member.
Add an individual member.
Assign a membership to a member.
Invoice memberships in 3,6 or 12-month periods.
Add a one-off fee to a member’s profile.
Invite a member to the members portal.
Invite multiple members to the members portal.
Change the email of a member.
Pause a membership.
Mark companies and members as former and what that means for their access to the portal.
Manually add day passes.
Add custom properties to a company/member.
Extend the information captured for opportunities.
Key Details
Price$150
SettingRemote
Duration60min
Overview
We will cover all billing options available in OfficeRnD. We will show you how to create tax rates and revenue accounts, how will they be applied on invoices and what discounting options the system provides. We will demonstrate how to create invoices and manually run the bill run. We will also together review the billing settings in the system and automate the billing operations.
Learn How To:
Configure your tax rates and revenue accounts.
Add discounts and apply those to memberships.
Review the billing settings and automate billing operations.
Raise an invoice
Raise multiple invoices with a manual BillRun.
Understand invoice statuses.
Edit an invoice.
Charge invoices.
Record a refund on invoices.
Create an invoice for a period of longer than 1 month.
Review outstanding not-invoiced fees and memberships.
Key Details
Price$150
SettingRemote
Duration60min
Overview
We will show you how to create meeting rooms and configure their pricing options, booking and cancellation policies. We will cover how to create booking credits – hourly and value-based. We will demonstrate how to make a booking and how to review its corresponding fee.
Learn How To:
Understand resource rates and how to add one.
Add a meeting room and set its privacy.
Configure booking and cancellation policies.
Add a booking.
Update and cancel a booking.
Add extras as purchasable options available with a meeting room booking.
Manually add booking credits to members.
Invoice bookings.
Review bookings and take advantage of the Bookings Report.
Change the business hours of the space.
Change the visibility of the bookings on the members portal.
Key Details
Price$150
SettingRemote
Duration60min
Overview
We will go over what a contract is, what are its building blocks, and what types of contracts OfficeRnD provides. We will show you how to create contracts, how to sign and how-to terminate them. We will also discuss the lifecycle of each contract.
Learn How To:
Use contracts and what they are for.
Create a Membership Agreement, a License Agreement or a Lease Agreement.
Add a contract.
Generate a contract PDF document.
Sign a contract.
Differentiate memberships attached to a contract.
Different stages of a contract and how to terminate it.
Configure and implement a contract approval process.
Key Details
Price$100
SettingRemote
Duration30min
Overview
We will show you the default resource types available in OfficeRnD. We will cover how they can be edited and when should you create custom resource types. We will demonstrate how to assign memberships on the floorplan and how to accommodate floorplan changes.
Learn How To:
Understand the default resource types and how to track their occupancy and utilization.
Create private offices and desks.
Assign resources to members.
Assign memberships on the floorplan.
Relocate a membership.
Upgrade or downgrade a membership on the floorplan.
Change a meeting room to an office and vice versa.
Replace a dedicated desk with a hotdesk and vice versa.
Create custom resource types.
Key Details
Price$100
SettingRemote
Duration30min
Overview
We will cover how to collaborate with members via the members portal and the mobile app. We will show you how to create posts and events. We will demonstrate how to upload information about benefits and different how-to guides on the members portal. We will also go through integrations that power up collaboration with members.
Learn How To:
Take a short overview of the members portal and the different type of users and their permissions.
Add posts.
Add events.
Add benefits.
Add How-To Guides.
Find where members can add issues and where you can review them.
Set up integration with Slack and its benefits.
Connect OfficeRnD with Eventbrite using Zapier.
Key Details
Price$100
SettingRemote
Duration30min
Overview
We will cover the billing reports available in the system. We will show you how to use each one and dive deeper into the data it exposes.
Learn How To:
Find the billing charts available on the OfficeRnD Dashboard
Use the Revenue Dashboard
Use the Memberships Dashboard
Use the Projected Revenue Report
Use the Invoiced Revenue Report
Export invoices.
Customize the invoices export.
Use the Memberships Report.
Use the Members Report.
Key Details
Price$100
SettingRemote
Duration30min
Overview
We will cover the occupancy and utilization reports available in the system. We will show you how to use each one and dive deeper into the data it exposes.
Learn How To:
Use the Occupancy Dashboards.
Use the Occupancy Report for private offices and dedicated desks.
Use the Occupancy Interval report.
Use the Resource Utilization report.
Key Details
Price$100
SettingRemote
Duration30min
Overview
Set up the system on your own, following our detailed video guide. We will send you a step-by-step daily email with video tutorials on how to configure OfficeRnD. Once you аre ready, we will put you in contact with an onboarding specialist for up to 2 hours of Q&A sessions, where you can ask questions and verify your setup.
Key Details
PriceFREE
SettingRemote
Duration2h
Overview
Take advantage of this 6-hour dedicated onboarding process during which our team helps you set OfficeRnD up following best practices. We will start with a short kick-off session to discuss your current processes, timelines, integrations and outline a step-by-step plan to ensure the smooth adoption of the system on your end. Our Onboarding Specialists will make the most effective use of your time together working to empower you to take full advantage of the system capabilities on your own.
What’s Included:
Together we will outline an onboarding plan with action items and milestones.
We will regularly review the progress of the setup and guide you to the next steps.
Together we will create strategies for addressing complex use cases.
We will guide you over email and screen-sharing calls.
We will extensively review the final setup of the system and be available to immediately jump on a call on the go-live date.
We will help you set up and run your first bill run. We will also help you automate all the others.
2 training modules.
Key Details
Price$299
SettingRemote
Duration6h
Overview
This onboarding package is best for multi-location teams with complicated workflows. We will start with a short kick-off session to discuss your current processes, timelines, integrations and outline a step-by-step plan to ensure the smooth adoption of the system on your end. Our Onboarding Specialists will make the most effective use of your time together working to empower you to take full advantage of the system capabilities and reporting tools on your own.
What’s Included:
Together we will outline an onboarding plan with action items and milestones.
We will regularly review the progress of the setup and guide you to the next steps.
Together we will create strategies for addressing complex use cases.
We will guide you over email and screen-sharing calls.
We will extensively review the final setup of the system and be available to immediately jump on a call on the go-live date.
We will help you set up and run your first bill run. We will also help you automate all the others.
4 training modules
Key Details
Price$599
SettingRemote
Duration12h
Overview
Get familiar with the essentials in the Basic Support Package.
What’s Included:
Email & Chat Support – Our support team is available to customers via chat and email at [email protected] Monday-Friday from 7:00AM to 5:00PM UTC.
Monthly Training Webinars – Joins us monthly for a short and focused webinar on the features of OfficeRnD where our team discusses how to best take advantage of different parts of the system and addresses commonly asked questions.
Onboarding – Basic onboarding
Initial Response Time – Normal severity (24h), Restricted Operation (24h) and Critical (4h)
Key Details
PriceFREE
Setting Remote
Overview
Get familiar with the essentials in the Standard Support Package.
What’s Included:
Email & Chat Support – Our support team is available to customers via chat and email at [email protected] Monday-Friday from 7:00AM to 5:00PM UTC.
Monthly Training Webinars – Joins us monthly for a short and focused webinar on the features of OfficeRnD where our team discusses how to best take advantage of different parts of the system and addresses commonly asked questions.
Dedicated Q&A Support Sessions (1 hour / month) – Get direct access to one of our lead support specialists and book up to 4 hours of screen-sharing calls per month.
Onboarding – Basic Onboarding
Initial Response Time – Normal severity (24h), Restricted Operation (16h) and Critical (4h)
Key details
Price$149
SettingRemote
Overview
Get familiar with the essentials in the Premium Support Package.
What’s Included:
Email & Chat Support – Our support team is available to customers via chat and email at [email protected] Monday-Friday from 7:00AM to 5:00PM UTC.
Monthly Training Webinars – Joins us monthly for a short and focused webinar on the features of OfficeRnD where our team discusses how to best take advantage of different parts of the system and addresses commonly asked questions.
Dedicated Q&A Support Sessions (4 hours / month) – Get direct access to one of our lead support specialists and book up to 4 hours of screen-sharing calls per month.
Onboarding – Basic Onboarding
Initial Response Time – Normal severity (24h), Restricted Operation (8h) and Critical (1h)
Key details
Price$299
SettingRemote
Overview
Get direct access to one of our lead support specialists and book up to 4 hours of screen-sharing calls per month with them.
What’s Included:
You get direct access to a lead support specialist.
We will prioritize your support requests.
Together we will discuss strategies for addressing custom use cases.
Together we will discuss your feature requests.
Together we will troubleshoot any issues.
We will show you the latest new features in the system.
Key Details
Price$150/month
SettingRemote
Duration4h/month
Overview
We will cover the basic CRM functionalities OfficeRnD supports. We will show you how to create, update and delete companies, members and opportunities. We will show you how to create custom properties to better describe them. We’ll demonstrate how to create memberships for members, change their status and invite them on the members portal.
Learn How To:
Add a company.
Add a company member.
Add an individual member.
Assign a membership to a member.
Invoice memberships in 3,6 or 12-month periods.
Add a one-off fee to a member’s profile.
Invite a member to the members portal.
Invite multiple members to the members portal.
Change the email of a member.
Pause a membership.
Mark companies and members as former and what that means for their access to the portal.
Manually add day passes.
Add custom properties to a company/member.
Extend the information captured for opportunities.
Key Details
Price$150
SettingRemote
Duration60min
Overview
We will cover all billing options available in OfficeRnD. We will show you how to create tax rates and revenue accounts, how will they be applied on invoices and what discounting options the system provides. We will demonstrate how to create invoices and manually run the bill run. We will also together review the billing settings in the system and automate the billing operations.
Learn How To:
Configure your tax rates and revenue accounts.
Add discounts and apply those to memberships.
Review the billing settings and automate billing operations.
Raise an invoice
Raise multiple invoices with a manual BillRun.
Understand invoice statuses.
Edit an invoice.
Charge invoices.
Record a refund on invoices.
Create an invoice for a period of longer than 1 month.
Review outstanding not-invoiced fees and memberships.
Key Details
Price$150
SettingRemote
Duration60min
Overview
We will show you how to create meeting rooms and configure their pricing options, booking and cancellation policies. We will cover how to create booking credits – hourly and value-based. We will demonstrate how to make a booking and how to review its corresponding fee.
Learn How To:
Understand resource rates and how to add one.
Add a meeting room and set its privacy.
Configure booking and cancellation policies.
Add a booking.
Update and cancel a booking.
Add extras as purchasable options available with a meeting room booking.
Manually add booking credits to members.
Invoice bookings.
Review bookings and take advantage of the Bookings Report.
Change the business hours of the space.
Change the visibility of the bookings on the members portal.
Key Details
Price$150
SettingRemote
Duration60min
Overview
We will go over what a contract is, what are its building blocks, and what types of contracts OfficeRnD provides. We will show you how to create contracts, how to sign and how-to terminate them. We will also discuss the lifecycle of each contract.
Learn How To:
Use contracts and what they are for.
Create a Membership Agreement, a License Agreement or a Lease Agreement.
Add a contract.
Generate a contract PDF document.
Sign a contract.
Differentiate memberships attached to a contract.
Different stages of a contract and how to terminate it.
Configure and implement a contract approval process.
Key Details
Price$100
SettingRemote
Duration30min
Overview
We will show you the default resource types available in OfficeRnD. We will cover how they can be edited and when should you create custom resource types. We will demonstrate how to assign memberships on the floorplan and how to accommodate floorplan changes.
Learn How To:
Understand the default resource types and how to track their occupancy and utilization.
Create private offices and desks.
Assign resources to members.
Assign memberships on the floorplan.
Relocate a membership.
Upgrade or downgrade a membership on the floorplan.
Change a meeting room to an office and vice versa.
Replace a dedicated desk with a hotdesk and vice versa.
Create custom resource types.
Key Details
Price$100
SettingRemote
Duration30min
Overview
We will cover how to collaborate with members via the members portal and the mobile app. We will show you how to create posts and events. We will demonstrate how to upload information about benefits and different how-to guides on the members portal. We will also go through integrations that power up collaboration with members.
Learn How To:
Take a short overview of the members portal and the different type of users and their permissions.
Add posts.
Add events.
Add benefits.
Add How-To Guides.
Find where members can add issues and where you can review them.
Set up integration with Slack and its benefits.
Connect OfficeRnD with Eventbrite using Zapier.
Key Details
Price$100
SettingRemote
Duration30min
Overview
We will cover the billing reports available in the system. We will show you how to use each one and dive deeper into the data it exposes.
Learn How To:
Find the billing charts available on the OfficeRnD Dashboard
Use the Revenue Dashboard
Use the Memberships Dashboard
Use the Projected Revenue Report
Use the Invoiced Revenue Report
Export invoices.
Customize the invoices export.
Use the Memberships Report.
Use the Members Report.
Key Details
Price$100
SettingRemote
Duration30min
Overview
We will cover the occupancy and utilization reports available in the system. We will show you how to use each one and dive deeper into the data it exposes.
Learn How To:
Use the Occupancy Dashboards.
Use the Occupancy Report for private offices and dedicated desks.