How does hybrid work success actually look in practice? It’s less about the number of days in the office and more about giving people clear expectations, the right tools, and a reason to show up when they do.

This article covers what hybrid work success takes, then walks through six companies that made the model work.

We’ll look at:

  • How these organizations approach hybrid work
  • How the right hybrid work software removed workflow friction and improved day-to-day operations
  • What changes they made to run the hybrid model well

And more.

Hybrid work is a working model where employees split their week between a workplace and a remote location, usually home, instead of being in the office five days a week. Hybrid work success means that split runs smoothly: people collaborate in person when it counts, work focused hours at home, and managers can see how office space is actually used.

The stakes are real. Hybrid is now the default for people who can work remotely. Gallup finds that six in 10 employees with remote-capable jobs want a hybrid arrangement, about one-third prefer fully remote work, and fewer than 10% prefer to be on-site.

What is needed for hybrid work success?

According to a Forbes article on hybrid workplace mistakes, the “hybrid workspace is about enabling as much productivity as possible without costing our employees too much personal time, sacrifice, or ability to control their workday.”

hybrid work workers

Even with the flexibility that hybrid work models offer, a few practices separate the companies that make it work from the ones that struggle:

  1. Get employees on board early. Communicate transparently, clearly, and often. Give managers what they need to answer their teams’ questions.
  2. Invest in the right tools, technology, and equipment. Use tools that support productivity and communication, work across devices, and are mobile friendly. Use hybrid work management software that integrates with your existing tech stack. Give your employees the equipment for a healthy home setup, from larger monitors to supportive chairs. Designing your hybrid office well matters too.
  3. Keep a positive, engaged, and collaborative culture that centers on employee experience. Ask for feedback and act on it.
  4. Check in with the whole team regularly. Schedule calls, video meetings, or in-person progress reviews so you can see how well the model is working.
  5. Offer continuing education for employees, team leads, and managers. Make sure everyone knows about upcoming learning opportunities, and meet different needs with different formats.
  6. Track goals and other performance metrics. Keep the dialogue open, build development plans, and track progress against them.

Examples of hybrid work success stories

Here are six companies that put a hybrid model in place and made it stick. Each one hit a different problem, from scaling across countries to squeezing more collaboration out of fewer desks.

#1 Müller Group

  • Industry: Food service; manufacturing and distribution
  • Number of employees: approximately 31,700
  • Location: 22 offices across Europe and the UK
  • Hybrid mix: 100% hybrid; 3 days in the office

Müller is a family-owned company that operates internationally with annual sales of 7.0 billion euros. It manufactures well-known brands across dairy, fish, deli, sauces, dressings, and services. Before Covid, Müller ran a 100% in-office policy.

muller group

Müller Group board of directors. Source: mueller-group.com

Like many others, the company went fully remote during the pandemic. It kept growing and needed to house new staff as employees returned, so it moved to a hybrid model. Corporate employees now come in three days a week.

At first, the company tried to coordinate the schedule with a manual Excel sheet. That didn’t hold up. Müller needed a more capable system to manage schedules and keep scaling, so it turned to OfficeRnD Workplace.

Within a few months, it helped Müller manage the hybrid model and real estate more effectively, freeing the company to scale across Europe and the US while cutting costs.

Employees handle return-to-office logistics with less confusion because they can book desks from anywhere.

Booking rooms and resources is easier too, because the software integrates with their existing Microsoft Teams and Outlook, which keeps collaboration in tools people already use.

Most meeting rooms are now booked directly from Microsoft Teams or Outlook, without the need for yet another app.

Managers also use the analytics to make better calls on office resources, which lowered costs and improved efficiency. What makes the model work is how well Müller manages a growing shared-desk setup across 22 locations. You can read the whole story here.

#2 Tavistock Restaurant Collection

  • Industry: Food service; upscale restaurants
  • Number of employees: 1,575
  • Location: United States
  • Hybrid mix: 100% hybrid

Before Covid, Tavistock was 100% in the office. When the pandemic slowed fine dining, the company needed to cut costs by shedding unnecessary office space.

tavistock restaurant

Its hybrid work policy asks employees to be in the office Tuesday through Thursday.

Tavistock shared office space with its private equity parent company, which made reserving desks and rooms cumbersome.

That friction pulled the corporate team’s attention away from supporting restaurant-level staff. Managing corporate apartments added another layer of complexity.

The fix: Tavistock adopted OfficeRnD Workplace, which gave the operations team better support.

They added smart scheduling for collaboration to encourage people back to the office.

Because the software integrates with Microsoft Teams, employees can sync calendars and reserve spaces without leaving the app. That made offices and apartment space easier to manage.

Tavistock needed a solution that integrated fully with their existing MS Teams app. Easy adoption mattered so HR could stay focused on restaurant operations.

OfficeRnD Workplace delivered that: integration with Microsoft Teams that lets employees book desks and rooms inside the app and see who else is coming in, which supports face-to-face collaboration and business growth.

The software also let Tavistock manage multiple locations and office neighborhoods in a single system.

The result: more in-person collaboration and lower real estate costs. Read the full story here.

#3 plentymarkets

  • Industry: Technology; e-commerce
  • Number of employees: 250
  • Location: Germany and Romania
  • Hybrid mix: 100% hybrid with a 16% desk-to-employee ratio

Another story that shows how much the right software matters when moving to hybrid.

plentymarkets

Based in Germany, plentymarkets connects online and offline trade processes and changes how products are sold.

Its multi-channel approach helps merchants manage sales faster while serving more than 50,000 users daily. The cloud-based system keeps online and offline processes working together.

During Covid, the company moved from a Monday-to-Friday model to fully remote. It now runs a 100% hybrid model where employees choose when to work from the office.

The company has 250 employees and only 40 office seats, so returning to work became a logistical headache for everyone.

Managers struggled to bring people in for collaboration and productivity. They needed a technical solution to manage the crunch.

That’s where OfficeRnD Workplace came in.

The software helped plentymarkets optimize an office footprint that ran at a 16% employee-to-desk ratio. For every 4 office employees, they had one desk.

It also integrates with their existing tech stack, so booking desks and rooms happens inside the apps people already use.

The in-app survey tool helped the company stay compliant with strict German health regulations. Management also uses the surveys to track employee NPS, a useful hybrid work metric.

According to Lucas Wöhrl, director of operations at plentymarkets, OfficeRnD Workplace let them track expected versus actual hybrid usage across the organization. That shaped decisions and helped them manage office resources more efficiently.

Since rollout, employees have come back to socialize and collaborate, which lifted engagement and productivity.

Building flexible workplace policies got easier too. Office maps and schedules in the app keep calendars in sync, which improved how teams work together.

Click here to read the full story.

#4 IES

  • Industry: Technology; sustainable building solutions
  • Number of employees: 272
  • Location: Glasgow and Dublin
  • Hybrid mix: 40/60 remote to office

Integrated Environmental Solutions (IES) has built a 25-year reputation in global performance-based building analysis.

ies

IES is home to one of the largest physics analytics teams in the world, backed by expert consultancy and a dedicated R&D department that keeps its tools current.

Before Covid, IES was 100% in the office. During the pandemic, it went fully remote.

No one expected getting people back to be hard, but two years of remote work changes a lot.

Resources needed managing, budgets needed revising, and the company needed systems that let employees collaborate well when they were in.

The management had three main challenges:

  1. Bring the workforce back for collaboration while keeping the flexibility people wanted.
  2. Track hybrid work performance and see office usage for future planning and expansion.
  3. Make the back-to-office policy work across multiple offices in several countries and cities.

IES turned to OfficeRnD Workplace, which gave it a way to manage and allocate real estate through built-in analytics.

The smart scheduling system encouraged people back by showing the value of the time they spend in the office.

Fast adoption, an easy-to-use product, and a personalized onboarding process from the customer success team brought employees back for face-to-face collaboration sooner than expected.

The company uses in-app announcements and events to build community. Teams use the platform to share ideas and progress.

Simple desk and room booking supports collaboration through synced calendars inside their existing Microsoft stack.

IES also needed logins and workflows to stay simple, which it handled with OfficeRnD Workplace integrations and SSO.

Want the full story? Read it here.

#5 Slack

  • Industry: Technology; software and services
  • Number of employees: 2,597
  • Location: San Francisco, California, USA
  • Hybrid mix: Hybrid

The next story comes from a company that needs no introduction.

Slack develops real-time collaboration software: messaging, file sharing, video and voice calls, and more, used by organizations worldwide.

slack headquarters

Its messaging platform is one of the tools that made distributed work practical for a lot of teams.

Before the pandemic, Slack was an in-office company. In June 2020, it announced a permanent work-from-home option while keeping its offices open.

Slack also opened many new roles to remote candidates and encouraged people to work hours that fit their lives, in support of better work-life balance.

Instead of enforcing rigid schedules, Slack’s managers use “core hours,” usually up to four hours a day when workers are available for collaboration. That leaves time for focused, meeting-free work.

They also run a “no-meetings Fridays” policy so employees can protect time for creative work. Leadership actively works to avoid proximity bias, one of the common pitfalls of hybrid work.

Cal Henderson, Slack’s CTO and co-founder, has said:

We will be mainly using offices for collaborative work and social interaction.

He expects most employees to come in several times a year to socialize or collaborate rather than daily.

Slack employees report feeling engaged wherever they work, with outcomes measured by results rather than hours at a desk.

Here’s a video of Slack co-founder Stewart Butterfield on the future of work and how Slack fits into it.

#6 Work Better

Work Better is a modern coworking space in Europe and one of the most popular in Sofia, Bulgaria.

Work Better runs a hybrid model successfully and has seen real benefits from it, with OfficeRnD Workplace doing a lot of the heavy lifting.

43 companies work there in a hybrid model, and 90% of Work Better’s clients use OfficeRnD Workplace to manage their work.

By combining physical and digital workspace offerings, Work Better built an environment that fits the different ways its members want to work.

That lets people pick their own mix of remote and in-person time, which helps both productivity and flexibility.

The payoff has been real. By removing geographic limits, Work Better widened its reach and member base.

Members can now access quality workspace at multiple locations, which makes it easier for businesses to scale and adapt.

That adaptability increased revenue and improved member retention and satisfaction. OfficeRnD Workplace sits at the center of it, giving Work Better a single system to run operations and keep the member experience consistent.

From booking spaces and managing memberships to real-time access to amenities, OfficeRnD Workplace supports Work Better’s day-to-day operations.

Read more about Work Better’s success story.

How OfficeRnD Workplace supports hybrid work

OfficeRnD Workplace is a workplace management platform that helps teams run desk and room booking, coordinate who comes in when, and see how office space is actually used.

The common thread across these six companies is that hybrid work only works when the logistics disappear. When booking a desk, finding a teammate, or reserving a room takes seconds inside Microsoft Teams or Outlook, people come in for the reasons that matter. When it takes a spreadsheet and three follow-up messages, they stay home. The software isn’t the strategy, but it’s what makes the strategy survive contact with a Tuesday morning.

FAQ

Is hybrid working successful?

The evidence points to yes. Stanford economist Nicholas Bloom finds that “well-organized hybrid” work, where teams come in on the same days, can produce a productivity improvement of up to 5% once you factor in commute time saved and quieter home focus. A randomized Stanford study published in Nature found that resignations dropped 33% when staff moved from full-time office work to two remote days a week, with no loss of productivity or promotion rates.

What does successful hybrid working look like?

Companies that run hybrid well tend to see:

  • Steady productivity and engagement
  • Better in-person collaboration when people are in
  • Lower real estate costs
  • Improved work-life balance

How do you succeed in a hybrid workplace?

Consistency, a people-first approach, and transparent communication. Set a schedule and stick to it. Build a team that trusts each other. Be deliberate about collaboration and write clear hybrid work policies that spell out communication methods, office and remote time, collaboration expectations, and how those expectations are measured.

Do people prefer hybrid or remote work?

Most remote-capable workers prefer hybrid. Gallup finds that six in 10 employees with remote-capable jobs want a hybrid arrangement, about one-third prefer fully remote, and fewer than 10% prefer to work on-site.

Is hybrid working the future?

It reads that way. McKinsey’s analysis of 2,000 tasks across 800 jobs found that 20 to 25% of workforces in advanced economies could work from home three to five days a week without a loss of productivity, four to five times more remote work than before the pandemic. Hybrid has settled in as the default for people whose work can be done remotely.

How many hybrid days a week is normal?

Three days in the office is the most common hybrid pattern. In Owl Labs’ 2025 State of Hybrid Work report, workers said they would trade about 9% of their salary for flexible hours, and 37% said they would turn down a job that offered no schedule flexibility, up from 35% a year earlier. In-office days have crept up over the past couple of years, but flexibility itself is something employees now guard closely.

Are hybrid workers happier?

Flexibility clearly helps work-life balance, though it doesn’t erase stress. In Owl Labs’ 2025 report, 90% of workers said their stress was the same or worse than a year earlier, and disengagement runs higher among full-time office workers (46%) than remote workers (30%). The takeaway for employers: flexibility supports well-being, but you still need clear boundaries between work and personal time and explicit in-office expectations.

How do you measure hybrid work success?

Track how office space is actually used, not just headcount. Look at whether people come in on the same days, whether those days produce real collaboration, and how desks and rooms get booked across peak and off-peak days. Hybrid work KPIs like attendance, desk utilization, and employee NPS give you the picture. Software that reports on expected versus actual attendance, as plentymarkets and IES found, turns that guesswork into data you can plan around.

Asen Stoyanchev
Senior Content Marketing & SEO Specialist | OfficeRnD
Asen is a Senior Content Marketing & SEO Specialist at OfficeRnD with 5+ years in the workplace and flex space management industries. He tests workplace software hands-on and writes independent, in-depth product reviews and buyer's guides for the teams responsible for choosing it.